Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to help households return to monthly energy contracts following forced installation of prepayment meters.
My Rt. Hon. Friend the Secretary of State for Business, Energy and Industrial Strategy has written to domestic energy suppliers regarding the forced installation of prepayment meters (PPM).
Suppliers have been asked to share the steps they are taking to identify customers who may have had a PPM installed inappropriately and to take appropriate action in any cases where this has happened.
All domestic suppliers have been asked to pause the installation of PPM under warrant until they have assured Ofgem that they are compliant with all relevant regulations and obligations.