Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what assessment his Department has made of the options available to a customer whose funds have gone missing after deposit into their tax-free childcare account.

Tax-Free Childcare (TFC) is delivered from GOV.UK alongside other government digital services through the secure Government Gateway. Parents apply for TFC through the online Childcare Service, which HM Revenue & Customs deliver in partnership with National Savings & Investment.

If parents suspect their account is being misused they should contact the Childcare Service helpline to report their concerns. The Childcare Service will
investigate the matter immediately.