Question to the Department for Transport:

To ask the Secretary of State for Transport, whether she has made an assessment of the quality of wifi on London North Eastern Railway services; and if she will have discussions with that company on improving that wifi.

The Department is working closely with London North Eastern Railway (LNER) to ensure all aspects of onboard experience, including WiFi, meet customers’ expectations.

LNER reports on customer satisfaction to the Department every rail period and their most recent report indicates that Wifi is not a significant cause of customer dissatisfaction.

We remain open to new innovations which improve the provision of onboard Wi-Fi and LNER and NR are leading a project to improve Wi-Fi connectivity on the approach to Kings Cross.