Energy: Meters

(asked on 25th January 2023) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he is taking to help energy companies share data about which customers are on pre-payment schemes.


Answered by
Graham Stuart Portrait
Graham Stuart
This question was answered on 30th January 2023

In order to drive improvements, Ofgem conducted a market compliance review in addressing weaknesses related to prepayment meters and ensuring suppliers take action to address such issues. In response to continued concerns with prepayment meters, my Rt. Hon. Friend the Secretary of State has recently written to Ofgem and suppliers to ask that they revisit such concerns and improve compliance including assessing suppliers’ processes for installing prepayment meters.

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