Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, what steps his Department is taking to ensure that financial lenders provide appropriate support to customers experiencing mental health difficulties.

The government is committed to building an economy that works for everyone, including those experiencing mental health difficulties.

The Regulation of consumer credit is a matter for the Financial Conduct Authority (FCA). The government has given the FCA strong powers to protect consumers. It requires all lenders to treat customers fairly, and to establish appropriate policies for dealing with vulnerable customers, including those with mental health difficulties.

We have passed the honourable lady’s question on to the FCA, who will reply directly to her by letter. A copy of the letter will be placed in the Library of the House.