Revenue and Customs: Recruitment

(asked on 15th December 2020) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what roles will be filled by the approximately 7,000 additional staff whom HMRC aimed to recruit by 1 January 2021 to manage post-transition period processes; and how many hours of training an employee will have received by the time they start work in each role.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 11th January 2021

HMRC had c.7,000 permanent staff by 1 January to support delivery of post-transition requirements, sourced through both redeployment and external recruitment. The post-transition roles comprise specialist and non-specialist, and operational and support, roles. Not all roles require additional training and HMRC do not track their training requirements against all 7,000 staff. HMRC are therefore unable to provide a breakdown of training time across the full permanent complement without incurring significant additional costs. Newly recruited operational staff will have received five weeks of training, including induction.

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