Personal Independence Payment

(asked on 26th February 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what plans her Department has in place to ensure that (a) people are informed when their personal independence payment assessment meeting is cancelled and (b) such meetings are re-arranged as soon as possible.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 1st March 2018

The PIP Assessment Providers are responsible for the scheduling and management of face to face assessments. While both Providers endeavour to avoid cancellations, unfortunately there will be situations where this is unavoidable, for example if an assessor is ill. When an assessment is cancelled both Providers will contact claimants as soon as possible to reschedule the assessment.

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