Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will ensure that people who do not have digital access do not pay higher tariffs or bills as a result of their digital poverty.

Energy consumers can choose to receive paper bills from their suppliers, sent through the post and then make a payment upon receipt at no extra cost. However, if they choose to manage their energy account on-line and make monthly direct debit payments, they will benefit from savings made by their supplier on billing and administration costs which will include not having to use paper bills or postage. These savings are often reflected in a low standing charge.

A range of broadband social tariff packages are now available in the market to support those on low income or who receive specific benefits. BT, Virgin, Hyperoptic and other providers are offering similar package to assist households in receipt of Universal Credit and other means-tested benefits, starting at £15 per month. Between them, these products are available to 99% of households across the country.