Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what discussions he has had with representatives from prisons on allowing prisoners to have virtual visits with their children through longer and high-quality video calls.

Ministry of Justice Ministers have frequent discussions with prison staff on all aspects of the prison experience. His Majesty’s Prison and Probation Service (HMPPS) encourages prisons to make the experience of those visiting prisoners the ‘best it can be’, and to seek feedback from visitors on how to improve services. Information on the quality of social visits, including feedback from stakeholders, is included in the HMPPS Families Performance Improvement Measure.

Supporting consistent contact between parents in prison and their children where it is safe and appropriate, helps to mitigate the harm arising from separation caused by imprisonment.

Making prison visits family‑friendly is an important element of maintaining family ties and supporting effective rehabilitation. Visiting a prison can be a daunting experience for anyone, particularly those already coping with the emotional impact of having a loved-one in custody. A welcoming visiting environment helps to reduce fear, anxiety and stigma, enabling families to feel safe and supported during what may be a stressful experience.

Family‑friendly visits allow relations to interact more naturally, supporting healthy attachment and emotional wellbeing. Simple measures such as clear information, trained staff, suitable facilities and access to play or activity areas can make a significant difference to the experience. These features help visits to feel more like a normal family interaction and allow parents in custody to maintain a meaningful role in their child’s life.

Prison video calling is already an established part of the prison communications offer. The provision of secure social video calls, as a supplement to letters, telephone calls and in‑person visits, supports the maintenance of family ties and reflects key recommendations made in Lord Farmer’s reviews, which highlighted the importance of strong family relationships in reducing the risk of re‑offending.