Premium Bonds: Correspondence

(asked on 10th December 2020) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what equality impact assessment was undertaken prior to NS&I's decision to discontinue sending paper prize warrants to winners of Premium Bonds prizes; and if he will place a copy of that assessment in the Library.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 15th December 2020

NS&I has not carried out an Equalities Impact Assessment for the operational decision to mandate Premium Bonds prizes direct to customers’ bank accounts, with notification by email or text message

The department is, and will remain, committed to having a robust exceptions policy – allowing those vulnerable customers who are excluded from doing business through digital channels to opt for paper and phone channels.

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