Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, if he will take steps to ensure Royal Mail responds to the Hon Member for St Albans and other Hon Members with regards to constituency casework correspondence.

Royal Mail is an independent business. However, I have been assured that it endeavours to respond to all correspondence in a timely manner and to provide a full response to concerns Honourable Members raise, rather than a standard response. Some concerns can, however, take some time to investigate properly.