Fraud: Disclosure of Information

(asked on 26th March 2026) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, pursuant to the Answer of 21 November 2025 to Question 90566, on Fraud: Disclosure of Information, whether she plans to publish the names of banks and other organisations that fail to prevent fraud or fail to reimburse victims of fraud.


Answered by
Dan Jarvis Portrait
Dan Jarvis
Minister of State (Cabinet Office)
This question was answered on 13th April 2026

We work closely with the financial sector to disrupt fraud at its source and prevent financial exploitation. As part of the Strategy, the Government will work with industry to develop new metrics to better measure fraud origination, harm and outcomes. This will improve transparency and accountability across the ecosystem and ensure metrics focus on reducing the level and impact of fraud.

Data has also shown that banks are increasingly compensating victims following the introduction of mandatory reimbursement through the Financial Services and Markets Act 2023. In the first year of the Authorised Push Payment (APP) reimbursement scheme (from 7th October 2024), 88% of eligible losses were reimbursed, with £173 million returned to victims (APP scams reimbursement dashboard for Q3 2025 | Payment Systems Regulator).

The Payment Systems Regulator (PSR) published their third APP scams performance report in February, covering 2024 before the mandatory reimbursement requirement. The report show the sending fraud rates and reimbursement rates of the 14 biggest banks in the UK, putting a spotlight on firms that are the highest receivers of fraud: 2024 APP scam performance data – before the reimbursement requirement was implemented.

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