Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment she has made of the potential merits of providing compensation to businesses affected by water outages in (a) East Grinstead and Uckfield Constituency and (b) Sussex.

All customers of water and sewerage companies are entitled to guaranteed minimum standards of service, as set out by Government. These rights are known as the guaranteed standards scheme (GSS). Where a company fails to meet any of the standards, it is required to make a specified payment to the affected household or business customer.

Ofwat is responsible for monitoring the scheme. Details on payment amounts and conditions can be found here.