Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, when will he receive the next update from the Fuel Distribution Association about the work of heating oil providers to ensure that customers have flexibility on delivery size.

The Energy Minister has been in contact with the UK and Ireland Fuel Distributors Association (UKIFDA) and continues to work with them and other suppliers to ensure vulnerable households are treated fairly, including in relation to delivery sizes. DESNZ has held regular discussions with UKIFDA to emphasise that members should follow the industry Code of Practice to provide their customers with flexibility on delivery size.

On Monday 16 March the Government announced the intention to regulate the heating oil sector to introduce new customer protections along-side securing agreements with industry to quickly improve customer experience and ensure households are better protected. In this context the Energy Secretary welcomes the Competition and Market Authority’s comprehensive examination of the heating oil industry.