Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department plans to take to ensure that people who are waiting for elective surgeries and are without access to the internet are able to receive support from My Planned Care.

While My Planned Care is a web-based platform, clinicians will be able to access the platform and utilise its insights on behalf of patients. In addition, patients will continue to be supported through non-digital means by National Health Service staff in primary care and secondary care, when referred for consultant-led treatments. This includes letters, telephone calls or in-person meetings, which act as an alternative way to get support and information on waiting times.