Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, with reference to his Department’s press release entitled Government launches consultation on making public services quicker, easier and more secure to access with digital ID, published on 10 March 2026, how long existing capacity for traditional contact methods for accessing public services will continue when digital ID is introduced.

The Government is committed to an inclusive digital identity system where existing routes to public services will continue to be available for those who prefer them.

The design and rollout of digital ID will be accompanied by an inclusion programme across the UK. This is an opportunity to empower the vulnerable and left behind in our society - inclusion will be at the heart of the design and delivery of the national digital ID.