Question to the Home Office:

To ask the Secretary of State for the Home Department, what proportion of immigration applications have been completed within the service standard limit in (a) 2016 and (b) 2017.

Published data on UKVI’s performance against service standards for applications made in the UK and from overseas, including the proportion of cases classified as non-straightforward, can be found here: https://www.gov.uk/government/collections/migration-transparency-data#uk-visas-and-immigration.

Where an application is defined as non-straightforward due to complexity, the customer will be written to within the normal processing time to explain why it will not be decided within the normal standard, and to explain what will happen next.