Railways: Compensation

(asked on 11th February 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what plans her Department has make it easier for passengers to receive Delay Repay compensation.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 23rd February 2026

Ten of the 14 Department for Transport contracted operators now offer delay repay schemes that provide automated, one-click delay repay, and we are also developing plans to make it even easier and more convenient to claim Delay Repay, including through the upcoming Great British Railways website and app.

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