Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many complaints he has received in relation to Green Deal mis-selling by Helms where the complainant was not the person in whose name the original credit agreement was made.

The Department does not record data on the number of complaints about mis-selling of Green Deal Plans by Home Energy & Lifestyle Management Ltd (HELMS) received from complainants who did not enter the original credit agreement as the property “improver”. Complaints to my Rt, Hon. Friend the Secretary of State can be made under the Green Deal Framework regulations by original improvers or subsequent bill payers (other eligibility criteria must also met).