Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps HMRC plans to take to increase the recruitment of compliance and debt management staff.

The Government announced investment at the Budget in October 2024 and the Spring Statement in March 2025 to enable HMRC to recruit and retain 2,400 debt management officers in addition to growing by 5,500 compliance officers by 2029-30, with further funding for the former announced at the Budget in November 2025.

This funding means that HMRC will retain 1,200 current Debt Management staff, who would have moved onto other roles, to focus on debt collection activity until the end of 2029-30 and will grow its workforce by 1,200 more people over this period. The majority of new recruits are funded from 2026-27, and all additional staff will be in position by 2028-29.

HMRC is already well underway in recruiting 5,500 additional compliance officers who will join by the end of the decade. HMRC is welcoming around 2,000 total compliance officers each financial year, which includes baseline recruitment, an approximate 1,000 additional compliance officers funded by Government investment, and also accounts for anticipated attrition.

Since November 2024, over 1,500 additional compliance officers have joined HMRC’s Customer Compliance Group (CCG).