Universal Credit: Telephone Services
(asked on 16th October 2017) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the oral contribution of the hon. Member for Sefton Central of 12 October 2017 to the Leader of the House, Official Report, column 469, if he will remove the charge for telephone calls to his Department on universal credit.
This question was answered on 19th October 2017
As announced by the Secretary of State at the Work and Pensions Select Committee on 18 October 2017, DWP plans to change the Universal Credit helpline to a freephone number over the next month.