Royal Bank of Scotland: Small Businesses

(asked on 4th June 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, whether he has plans to establish an independent quality assurance review of RBS Global Restructuring Group's treatment of SMEs.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 10th June 2021

It would be inappropriate for the Government to comment on or intervene in the independent redress process overseen by Sir William Blackburne.

The Government believes that the financial services industry has changed significantly since the challenging period leading up to and following the financial crisis. For example, all of the major SME lenders have signed up to the Standards of Lending Practice (SLP), which are overseen by the independent Lending Standards Board and contain clear guidance on best practice.

The Government has always been clear that the fact that there were areas of widespread inappropriate treatment of firms by RBS GRG is unacceptable. RBS has rightly apologised for these mistakes and as stated above, has set up a scheme to compensate victims. The redress scheme has paid out over £130 million so far and the Government continues to monitor how much redress is being paid out.

There are currently no plans to undertake a review of RBS Global Restructuring Group's treatment of SMEs.

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