New Homes Ombudsman

(asked on 5th January 2026) - View Source

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, whether he plans to introduce a mechanism allowing councils to insist that property developers are registered with the New Homes Ombudsman to make development applications.


Answered by
Matthew Pennycook Portrait
Matthew Pennycook
Minister of State (Housing, Communities and Local Government)
This question was answered on 13th January 2026

The government expects all housebuilders to deliver high-quality homes and to swiftly resolve issues if and when things go wrong. We have committed to working with the devolved administrations to implement a statutory UK-wide New Homes Ombudsman that developers will have to join and remain members of. This Ombudsman will investigate and resolve complaints and provide new home buyers with redress.

Reticulating Splines