Oral Answers to Questions

Debate between Yvonne Fovargue and Mims Davies

Monday 8th November 2021 Commons Chamber

[Mims Davies]

The DWP helps fill vacancies directly with work coach support through our plan for jobs programmes, including via the sector-based work academy programmes, and kickstart. We have doubled the number of our work coaches, particularly to support sectors with shortages, and we have a virtual job help platform with job search advice, a showcase of sectors and signposts directly to those vacancies, including in HGVs and logistics.

[Yvonne Fovargue (Makerfield) (Lab)]

T8. The new Help to Claim contract tender only specifies digital and telephone channels, yet a large number of claimants who need this service find those channels impossible to use and need face-to-face advice. Can the Minister confirm that there will be no removal of funds from face-to-face services and that potential claimants will still be able to access help via face-to-face advice?