Business of the House

Debate between Tom Hayes and Alan Campbell

Thursday 15th January 2026 Commons Chamber

[Sir Alan Campbell]

I thank my hon. Friend for raising the situation at Darley Abbey. The disruption to local businesses and the wider community is of great concern. I will make sure that the relevant Minister has heard her remarks, and if she seeks a meeting with a Minister, I will seek to facilitate that.

[Tom Hayes (Bournemouth East) (Lab)]

Told mistakenly that he was £472 in arrears for child support, my constituent Daniel White was then told that his situation was resolved, only to hear months later that he was in fact £1,800 in arrears. Diagnosed with leukaemia and unable to work, my constituent Nader Nouripanah found out months after applying for employment and support allowance, while recovering from a bone marrow transport, that he had to reapply, without explanation. Daniel and Nader have been left dangling for an answer, and both are chasing a fix. How can I work with the Department for Work and Pensions to get the right solution for my constituents? I will keep fighting on their behalf, and the DWP needs to do better.

[Sir Alan Campbell]

I never underestimate my hon. Friend when he says that he is fighting on his constituents’ behalf, because he is a fearless advocate for his constituents. I am grateful to him for raising these matters; he has raised them before, and they are now on record. He asked what more he can do; there will be DWP questions shortly, which will be another opportunity for him to raise his concerns.

Business of the House

Debate between Tom Hayes and Alan Campbell

Thursday 8th January 2026 Commons Chamber

[Sir Alan Campbell]

I certainly will join my hon. Friend. I congratulate her on lobbying for the bus service to be reinstated, which I understand from what she has said has happened. We need to congratulate her and everyone else who campaigned for that. The Government believe bus services are vital to local communities. I invite her to seek an Adjournment debate or a Backbench Business debate on bus services, where colleagues would be able to join her in appreciating the importance of those services and hear directly from Ministers.

[Tom Hayes (Bournemouth East) (Lab)]

Evri are the worst. My constituents faced misery over Christmas, with no customer service. In fact, customer service was provided only in the form of chatbots. I recently received a woeful reply after writing to Evri’s CEO. There are many excellent couriers, including Rodrigo, Martin and Tony in Bournemouth, and I thank them, but they are being let down by Evri. Does my right hon. Friend agree that when private parcel operators deliver appalling customer service without minimum standards, it is workers and customers who suffer, left shouting into the void? Can he advise me on how I can secure meaningful redress for my Bournemouth East constituents?

[Sir Alan Campbell]

I thought for a moment that my hon. Friend had been talking to my wife about the success or otherwise of Evri. The delivery practices exposed in a recent “Panorama” programme are simply unacceptable. The Government expect all parcel operators to meet their service requirements, protect customers and support retailers at the busiest time of the year. My hon. Friend is absolutely right to shine a light on this. I hope colleagues will continue to do so until Evri, or any other operator, improves its performance.

Business of the House

Debate between Tom Hayes and Alan Campbell

Thursday 30th October 2025 Commons Chamber

[Tom Hayes (Bournemouth East) (Lab)]

I am concerned about antisocial behaviour on Colonnade, Somerset, Parkwood, Gladstone, Shelley, Wolverton and Haviland Roads as well as others nearby. I welcome the Labour Government’s roll-out of dedicated, visible and contactable officers and the requirement that police respond to all antisocial behaviour complaints within 72 hours. What more are the Labour Government doing to keep my constituents safe?

[Sir Alan Campbell]

My hon. Friend raises an important issue that affects many of our constituents. Antisocial behaviour continues to be a blight on the communities we serve, but the Government are determined to bear down on it. Our Crime and Policing Bill will introduce respect orders and strengthen police powers to tackle antisocial behaviour. He may wish to raise these matters in person at the next Home Office questions.

Business of the House

Debate between Tom Hayes and Alan Campbell

Thursday 16th October 2025 Commons Chamber

[Sir Alan Campbell]

Businesses must conduct proper due diligence. We understand the concern of my hon. Friend’s constituents, because they are widely felt across the country. He may know that we have launched a review on responsible business conduct as part of our trade strategy, and he may wish to seek a Backbench Business or Adjournment debate to highlight these matters.

[Tom Hayes (Bournemouth East) (Lab)]

On Saturday morning, I met residents concerned about persistent antisocial behaviour, drug dealing and under-age vaping. I am trying to get the solutions they need by arranging a community meeting with the police. How can I use the Government’s new powers to limit vape shops and barbers in particular areas so that the residents of Warwick Place, Wickham Road, Hannington Road and York Place, and the surrounding streets, can finally feel safe?

[Sir Alan Campbell]

Unfortunately, this is an all too familiar story. We are committed to cracking down on antisocial behaviour in our communities. As the Minister for Devolution, Faith and Communities set out yesterday, the pride in place programme will give communities the power to block unwanted shops, including vape stores and fake barbers. We are also bringing in new laws to crack down on dodgy vape shops through the Tobacco and Vapes Bill, which is currently going through the Lords.

Business of the House

Debate between Tom Hayes and Alan Campbell

Thursday 11th September 2025 Commons Chamber

[Sir Alan Campbell]

The Government have been clear in their condemnation of many of the things that have been happening over the last time in Gaza. They have made it clear that it is important that aid gets into the area and that we move towards a ceasefire to resolve this. But when the hon. Member talks about whom we might talk to about that, I say gently that most conflicts end with some kind of diplomacy, and that requires people to talk to each other, even though they may not agree. That allows the UK Government and the Prime Minister to put views across, which is really important. International law is at the heart of everything that the Government seek to do. As for an opportunity to raise that, there have been many statements and debates in this place about this important matter, and my intention is that that will continue.

[Tom Hayes (Bournemouth East) (Lab)]

I have enjoyed many Bournemouth air festivals, so its cancellation has left a huge gap. I recently met an event organiser who has a plan, and I am open to meeting more organisers. The BH Area Hospitality Association, under the leadership of Rosie Radwell, has launched “Check In – Chill Out”, which is a campaign to showcase how great Bournemouth is. Does the Leader of the House agree in the strongest possible terms that Bournemouth is the best seaside town? Will he congratulate the campaign? Will he grant a debate on tourism, particularly for coastal and seaside towns?

[Sir Alan Campbell]

I very much congratulate Bournemouth on how it is promoting its town, as well as my hon. Friend on how he is promoting it. I have to say he is stretching it a bit by asking me to say it is the best seaside town since I have Whitley Bay in my constituency, but it should not be a competition. What we need to do is promote seaside and coastal towns. They are fantastic places to live and to visit.