Munro Report

Toby Perkins Excerpts

Thursday 9th June 2011 Commons Chamber

[Tim Loughton]

The hon. Gentleman is absolutely right. He might have heard me say on many previous occasions that social workers, and other professionals, are damned if they do and damned if they don’t. Certain newspapers will carry headlines saying, “Those terrible, incompetent social workers were to blame—they should have intervened earlier and taken that child into care.” Two weeks later, they are saying that those terrible, incompetent social workers are too busy snatching children from good, decent, middle-class families and should be ashamed of it. Social workers cannot win. To get a better system we have to restore the confidence of the public in our child protection system. A key part of that is to get the media to understand more what the job of child protection is all about, and not to be so swift to wag the finger of blame but to help in the explanation and understanding of what went wrong and look to want to bring about solutions jointly, because that is in all our best interests. We are not in that position yet. Things are improving, but we have a long way to go.

[Toby Perkins (Chesterfield) (Lab)]

In the report, Professor Munro expresses how concerned people in the profession are about the Minister’s decision to make overviews of serious case reviews available, rather than simply the executive summaries. Many people feel that that reduces the capacity of such reviews to aid learning because it makes people more defensive. It seems that the priority is wrong. I will expand on my views with regard to Ofsted later. Does the Minister accept the concerns of Professor Munro and others who fed into the review about the negative consequences of making the overviews of serious case reviews widely known?

[Tim Loughton]

I do not think that the hon. Gentleman is entirely right. Actually, Professor Munro supports the publication of full serious case reviews. She would much rather support the publication of a better form of serious case review, which is what we need to get to.

Professor Munro made the right decision to make serious case reviews open and accessible subject to three criteria: first, that the anonymity of the characters involved is maintained; secondly, that there is appropriate redaction where information would intrude on private details; and, thirdly, that it will not go ahead if a case can be made that publication in full would be detrimental to the welfare of a surviving child or sibling. With those considerations, I think it is absolutely right that we should all have access to those reports as a learning exercise.

If the hon. Gentleman is saying, as others have, that people might be less prepared to co-operate with such reviews, he is wrong, because it is in all our interests to ensure that the fullest information possible is in the public domain so that it can be assessed and the lessons learned. The people who will benefit most from the publication in full of serious case review overview reports are social workers, for the very reason set out by the hon. Member for Alyn and Deeside (Mark Tami), who is no longer here: when there is a tragic incident, it is always the social workers what done it. When one reads the full details, one finds that in some cases the police were not too clever or perhaps there were serious shortcomings with the GP, the school or various other agencies. However, it is always social workers who are on the front line. It is only by seeing the full picture that one can get an understanding of what was the weak link in the chain or where the co-operation between agencies that is needed did not happen properly. I do not agree with the hon. Gentleman’s analysis.

Already, a lot of learning has come from the serious case reviews that have been published in full in Haringey and on the Khyra Ishaq case in Birmingham. All serious case reviews published after 10 June 2010—we have not had one yet—are obliged to follow the new publication process.

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[Toby Perkins (Chesterfield) (Lab)]

I echo the Minister’s welcome for the work of Professor Munro, and thank her and everyone involved in the production of the report. I also give the Government credit for commissioning this important piece of work. Unlike many other reports on social work, this review has not been produced in the immediate aftermath of a specific, much-publicised tragedy. It takes a holistic view of how we could protect the most vulnerable children in our society better. I also echo my hon. Friend the Member for Sheffield, Heeley (Meg Munn) in welcoming the tone of the Minister’s remarks today. We look forward to working constructively with the Government to take forward Professor Munro’s recommendations.

Protecting our most vulnerable children is crucial, difficult and emotionally charged work. Providing the most resilient environment in which to protect children is a responsibility that has challenged and exercised Governments of every hue for many years. I pay tribute to the many hundreds of social workers who, through their hard work, commitment and professionalism, literally save lives. Social workers know that theirs is often a thankless task. When they perform at the top of their game to improve lives for the better, safeguarding children from harm and assisting families to get back on to the right path, they rarely get bouquets or thanks. They do not expect to get even a mention in the local free paper. Their own satisfaction at having made a difference has to suffice. But they also know that should any of the multitude of their borderline decisions be proved, with the benefit of hindsight, to have been wrong, and should a tragedy then occur, they will be on the front page of every newspaper in the land and held to account for their decisions.

It is in that context that Professor Munro produced her report, and that the previous Government took many significant steps to support the social work profession and our children. It is also in that context that we all have a duty to speak up for the importance of the work that social workers do, and to recognise the knife-edge nature of much of their decision making in an imperfect world.

I shall also follow the Minister’s lead in thanking foster carers across the country for their invaluable work. I know from personal experience how vital their role is. I also welcome the measures to make the route to adoption a quicker one. As an adoptive parent myself, I know the importance of children being taken on by a new family as early as possible, once they have been identified as suitable for adoption.

This is not the first report on protecting children to call for a change in society’s attitudes towards and expectations of the social work profession. Nor is it the first to call for an approach that puts children at the heart of our thinking on this subject, but it is no less valuable or right to call for these things just because they have been spoken of before. We recognise that in this vital area, progress is always more easily made when there is a sense that all the parties involved are working together constructively and positively, and there is a great deal in the report that we are happy to support enthusiastically. It builds on many of the reforms that the previous Government embarked on, and endorses many of the structures that they implemented. It also builds on the work of the social work taskforce and the social work reform board, whose contribution the review warmly endorses.

I shall turn now to the specific recommendations in the review. In calling for a child-centred approach, it recognises that the needs and rights of the child, and the child’s involvement in and ownership of a process that might be happening at a confusing and frightening time in their lives, must be paramount. We absolutely support that idea, and recognise that children must feel that the interventions and decisions being made about their future should involve them and not just be a process that happens to them. We are pleased that the review recognises that we all owe a debt of gratitude to the firm foundations of reform laid down by the social work taskforce. Among many other reforms introduced by the Labour Government, the report recommends the protection of, and specifically cautions against the dilution of, the role of directors of children’s services. I shall return to that point later. The report also endorses the vital role of the College of Social Work in lifting standards and representing the profession internally within local authorities and more broadly across all parts of our society.

The report gives further support to local safeguarding children boards, and to the 10 principles of the assessment framework. We hope that, as recommended in the review, the position of chief social worker will be able to play a key role in promoting the interests of children through the improvement of the profile and professionalism of social work, and through influencing Government policy on behalf of children and the profession.

We will support any efforts that will improve the standing of social work. This includes its profile within the media and among the wider public. It includes helping to make social work a career of choice for talented graduates, helping to build the self-esteem of the social work profession and, within the House, recognising the debt we all owe to the profession for the work it does on behalf of our most vulnerable children and families.

[Jeremy Corbyn]

My hon. Friend will have heard my earlier intervention on the Minister about the status of social workers, and I am sure he will have agreed with me. Does he also agree how important it is to have some sort of steer or directive for local government to take on newly qualified social workers and to provide them with the relevant training and entry into the profession? I observe huge cuts taking place in local government all over the country, as a result of which there are fewer new job opportunities for qualified social workers—and therein lies a problem 10, 15 or 20 years down the line.

[Toby Perkins]

My hon. Friend is absolutely right. The problem is not just 10 or 15 years down the line; it is more immediate. When we know that there are social work vacancies around the country, it seems bizarre that newly qualified people in this sector are finding it difficult to find work. Professor Munro’s recommendations on practice and assessment years at the early stages will make a significant difference—at least, I hope they will. My hon. Friend is absolutely right about the considerable anecdotal evidence that newly qualified social workers are finding it difficult to find work. I hope that the proposed measures in the report will be followed through, as it is vital that people should choose to work in this area. As the Minister has said, we want to make social work an attractive career option for talented people leaving university, but if those people find it hard to find work as a social worker, that is going to become more difficult.

[Andrea Leadsom]

Does the hon. Gentleman agree that one way to support new young social workers freshly out of university would be to provide a better end-to-end network of support, taking into account what is already available in children’s centres and other therapeutic services that could be available in a package, which could help to provide the network of support that social workers desperately need?

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[Toby Perkins]

The hon. Lady makes a valuable point. The Munro review recognises the significant steps made in the direction of partnership working and some of the challenges, particularly in difficult financial circumstances. The report also deals with other innovations that might be needed to help achieve the hon. Lady’s suggestion in her valuable point.

The report’s recommendations on the education, training and continuous professional development of social workers are an important step forward. We entirely endorse the review’s commitment to the highest standards and consistency of education, the importance of the highest quality of practice placements and the new supported and assessed first year in practice, acting as the final stage of becoming a fully practising social worker. We recognise that more must be done to strengthen the quality of social work in this country, and a real commitment to improving education and recruitment will be very welcome.

We also believe that the recommendation for local authorities to appoint a principal children’s and family social worker could play an important role in ensuring that the voice of those who safeguard our most vulnerable children is heard loud and clear in every town hall in the land.

We particularly welcome the further support for early intervention to identify and work on problems as soon as they are presented. Professor Munro particularly identifies the importance of early intervention whenever it occurs in a child’s life, and we entirely agree with her on that. Although many families that require the help of social services might appear likely to head down the wrong path in life from an early stage, changing circumstances can mean that children and families hit problems and need support at any time in the childhood journey—and the earlier those problems are identified and the more broadly all parties work together, the better the chance that families can be kept together and problems averted before they become impossible to deal with.

The review also focuses at length on the importance of partnership working, extolling the virtues of the existing networks in early years practice and the importance of a constructive relationship with the police, mental health services, adult social services and health professionals. The review expresses the fear that widespread changes and the desperate financial position in which some public services find themselves could lead to a fracturing of the partnerships. Indeed, we are already seeing evidence of that.

We know from the Secretary of State’s letter to Professor Munro, the choice of Professor Munro to head the review team, and the press releases that have emanated from the Department for Education that the need to cut paperwork and bureaucracy in order to enable social workers to do what they should be doing is intended to be a prominent theme, but anyone who focused solely on that element of the report would greatly undermine its quality and depth. I hope that no one will again attempt such a paraphrase, because the quality of the research and the importance of the issue deserve better. I am thankful that the Minister went far beyond that in his speech today.

We welcome the recognition of the importance of administrative support for social workers so that they can spend more time in the field. It is sad, however, that that comes at a time when Unison is reporting that many of its members with administrative roles are among the first to be laid off in councils. Administration and record-keeping vital: they can save social workers’ time, and are invaluable to the quality of their intervention. No one in this House wants to prevent social workers from spending as much time as possible working with children and families, and we all know that social workers themselves do not go into the profession with the dream of sitting at a wooden desk typing away.

There is no doubt that the review team considered at length the amount of central prescription and the amount of time spent on administration—matters that have also concerned the profession and its representative bodies and unions. We support the pilot schemes that are taking place in four authorities with the aim of relaxing time scales. They are at an early stage, but we look forward to the outcome. We urge the Minister to ensure that the additional quality assurance measures referred to in appendix D and implemented in Hackney are tightly observed while those trials are being completed, and that before anything is done to make the changes widespread, the full implications of those changes are understood.

[Mr Graham Stuart]

The hon. Gentleman touched on the subject of bureaucracy, but he did not make his views clear. Does he accept that there was too much prescription from the centre, does he accept that it was getting in the way of effective social work, and will he give an undertaking that a future Labour Government would not seek to reverse sensible, practical and common-sense attempts to reduce bureaucracy and ensure that the priority is given to the front line?

[Toby Perkins]

I shall deal with that point in some detail later. However, I can say that we support the trials that are taking place. If the professionals feel that some measures can safely be dispensed with, that is acceptable as long as safeguards are established, as they have been in Hackney, to prevent slippage of cases. We do not want social workers to lose sight of the importance of some cases along with the paperwork.

The report is evidence based, and Professor Munro identifies both excitement and anxiety in the profession about the steps to be taken. Throughout its time in government Labour took advice from experts seriously, as the present Government are doing.

[Meg Munn]

In the report, Professor Munro observes that

“most bureaucracy which limits practitioners’ capacity and ability to practise effectively, is generated and maintained at a local level.”

We should consider that carefully. Headlines that blame people for bureaucracy are not helpful. We need to identify where the bureaucracy is coming from, and tackle it properly.

[Toby Perkins]

My hon. Friend speaks on the basis of tremendous experience as a result of the work that she did before entering the House—and, of course, since doing so—and she is absolutely right. Trade unions, social workers and others in the profession want us to proceed as carefully as possible. I reiterate that there is nothing that we want more than social workers who are enabled to spend the maximum amount of time with the children and families with whom they are working.

We support the pilot scheme in four authorities, and we urge the Minister to ensure that the additional quality assurance measures referred to in the report are followed so that the full implications of the changes are understood before any measures are taken to make the scheme more widespread. The proposed changes are important and offer advances, but they must not be rushed. The Ofsted report detailing children’s experiences before entering care demonstrates the importance of social workers spending time in face-to-face, one-to-one meetings with the children and families in their care, but the research also shows how varied the quality of practice is, and with that in mind, and in advance of the improved education and training—and also in the context of the difficult financial settlement facing local authorities—it must be stressed that it is vital that every care is taken.

The National Society for the Prevention of Cruelty to Children echoes this view. It states:

“The Government should not move too quickly to rapid deregulation. It needs to invest heavily in building the skills, confidence and experience of all professionals working with children. Controls which safeguard against poor practice must stay in place while professionalism is built. Otherwise, children’s lives could be put at risk.”

We entirely support those comments.

We have concerns about the portability of documentation if each local authority has a different common assessment framework. The whole point of having a common piece of documentation was that it would only need completing once. Perhaps it could be slimmed down and used by all partner agencies, wherever they are. If that documentation needs to be re-done every time a child moves from one authority area to another, the intention of cutting back on paperwork may be undermined.

We also have concerns about the recommendation and current direction of travel with regard to serious case reviews. The review rightly identifies the importance of learning lessons from SCRs. Alongside learning lessons, however, they must also perform the task of building public confidence in the profession and illustrate that there is no cover-up, no attempt to hide from the truth and no sense of the ranks being closed. There is a delicate balance to strike.

Local safeguarding children boards are not forced to be independent and are inevitably seen by some as internal partners, having a relationship with the practitioners providing the service. In some cases, they are chaired by the director of children’s services. The independent evaluation of the work of LSCBs on SCRs offers an important neutral balance to ensure that the correct lessons have been learned.

Professor Munro identifies LSCBs’ unhappiness at the role of Ofsted, but I wonder whether the independent assessments analysing the quality of the SCRs might check on how successfully lessons are learned. It does not seem to me that the fact of an evaluation in itself prevents a culture change towards a more learning-based approach. Whoever does independent inspections in future can be directed by the Minister in whichever way he wants, but simply to abandon any sort of independent review until a new body is in place in the next year or so is unsatisfactory.

We also feel that the decision to publish the entire overview of SCRs is having, and will have, very negative consequences. When in government, Labour increased the transparency of executive summaries of SCRs, but we feel that the balance is now leading to a less helpful situation. Professor Munro highlights on page 61 of the review the unhappiness felt by many in the profession about this move. It can hamper the attempt to make learning the principal aim of SCRs, and it inevitably restricts the enthusiasm of some practitioners to be frank about what they may have got wrong. We need to see the culture change before there is a move towards publishing the entire overview of the SCR. This also inevitably makes it highly unlikely that the better reporting of social work practice by the media that the Munro review cries out for will happen. It is also apparent that other partners are stepping back from getting involved in SCRs because of the full reporting of them. The Minister was right to say that if people are refusing to get involved in SCRs, that is wrong, and it is important that we learn those lessons. We are worried that publishing the full overview of them is having that effect, however, regardless of whether that should be done in the best interests of our children.

There is also anecdotal evidence, which we will be investigating further, that the threshold for serious case reviews is being lifted by authorities and that they are deciding that they are less likely to do them. Again, that will have a negative impact on our capacity to learn from past mistakes. It seems an odd set of priorities to remove the independent evaluator of serious case reviews at the same time as we are opening them up to wider public and media scrutiny. That suggests a “kangaroo court” approach, which is totally out of keeping with this review, and it could be a seriously retrograde step.

I mentioned that the review had identified, as had our own work with local authorities, that the role of the director of children’s services to be a purely child-centred position was under threat. That is hardly surprising, given that the Secretary of State for Communities and Local Government is positively encouraging this sort of change to local government practice, with managers merging roles and councils becoming a little bit cheaper and quite a bit worse. That seems to be the Pickles recipe for local government. We urge this Minister to stand up for children against the right hon. Member for Brentwood and Ongar (Mr Pickles) and we urge councils to protect the role of director of children’s services.

[Jessica Lee (Erewash) (Con)]

Does the hon. Gentleman not accept that the flip side of his argument about serious case reviews is compelling? We must be transparent at this point and we need to assist all professionals working in child protection. Everybody needs all that information if we are going to learn the lessons, not only from where things have gone wrong, but from good practice. We need to have full transparency, and serious case reviews must be published in full.

[Toby Perkins]

As I said, we take advice from specialists in the profession and many people within the social work field are deeply concerned about that issue; page 61 of Professor Munro’s report alludes to those concerns. Of course transparency is important, and it is precisely for that reason that we would like an organisation that is seen as independent continuing the evaluation of serious case reviews. However, alongside that important transparency, we need to deal with key issues relating to the protection of anonymity of both professionals and people within the families. It has been relatively easy for people in local areas to identify who has been alluded to in many of the serious case reviews. In one example that I was told about by a social work professional, a serious case review referred to a relative of a soldier serving on the front line. If that review had been published in full, a difficult situation could have been caused for someone who was already in a difficult position. Although I share the hon. Lady’s idea that transparency is important, and it is for precisely that reason that an independent review of the evaluation must remain a part of the system, I question whether this approach will aid learning and will instead reduce people’s willingness to get involved.

Much of this review is dedicated to the importance of improving the quality of social work training and the continuous professional development journey that social workers go on, yet worrying signs are already emerging about councils reacting to the savage cuts forced on them by cutting back on CPD and training. We also share Professor Munro’s alarm about the evidence of cuts to early years provision. Some 25% of Children England member organisations are experiencing cuts of more than a quarter of their income—for them it seems as if the big society is rapidly shrinking. The Minister needs to stand up for early years funding if the measures on sharing responsibility for early help set out in this report are to be more than warm words. Continued denial about the scale or fact of the cuts will simply suggest that the Government are not serious. It is particularly worrying that areas with the highest level of deprivation and the highest demands on social services are the very ones that have seen the largest Government cuts.

[Andrea Leadsom]

rose—

[Toby Perkins]

I will just make this point and then I will be happy to allow the hon. Lady to intervene.

I have referred to the survey that we sent to every director of children’s services in England on the state of safeguarding services. We had an excellent response from a significant proportion of local authorities and a number of patterns emerged. Local authorities are trying desperately hard to protect spending on safeguarding, and we salute them for that. However, despite that commitment, 36% of local authorities expected case loads to increase this year and only 10% expected them to fall. One assistant director of children’s services explained the paradox of statutory guidance.

Before I move on any further, I will allow the hon. Lady to intervene. I was trying to find a natural pause, but the words just flowed so wonderfully that I could not stop.

[Andrea Leadsom]

I am very grateful. In this time of financial austerity, is it not more important than ever to get good value for money by focusing on prevention rather than having the massive costs, further down the line, of taking children into care?

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[Toby Perkins]

Absolutely. This is a matter on which there is clearly consensus across the House, but there is a difficulty when it comes to the reality on the ground, for example in Sure Start centres and with early intervention. People are seeing that the—for want of a better word—rhetoric around early years is not being supported by funding, and there is a danger that the massive cuts to local authorities mean that they might not be able to follow through on worthy intentions such as those that the hon. Lady mentioned, which are shared by Members across the House.

One assistant director of children’s services said that statutory guidance was extremely important to ensure that she could stand up to councillors who look to her services for cuts, as it meant she could say, “This is stuff that we have to do.” She warned that the more freedom local authorities were given to drop safeguards, the more likely councils would be to cut back on safeguarding. That is not an argument for keeping in place regulation that we can do without, but it is a possible unintended consequence of which the Minister should be wary.

Our survey also showed that directors of children’s services are almost unanimous about the impact of cuts on police, mental health and primary care services, saying that it will reduce their ability to safeguard children in their care. That is the voice from the ground and no one can run away from it.

On the subject of local authorities’ identifying which models of best practice they want to follow, we are again in support of the principle, but I am interested to know what drivers of best practice the Minister feels he has at his disposal to improve standards. Is he worried that if each council is radically different in the way that it provides services, the transition for social workers who move from one authority to another will be more difficult? Will it increase the postcode lottery? Will there be even greater variation in the quality of service provision from one authority to another?

As I have said, our greatest reservations about the direction of travel proposed in the report are not about Professor Munro’s suggestions, but about whether the Government will put legislative and financial muscle behind the changes that she suggests. An exciting opportunity to build on past progress has been presented, and the Government, having commissioned this report, now need to act on it fully, with the relatively minor exceptions that I have described.

We worry that the dogma of cutting back on the state could overpower the genuine desire to do the best for our most vulnerable children. The Minister and the Government can rely on us to support them on these reforms if they actually provide the resources needed. This is not an opportunity for cherry-picking, but it is a time for boldness. The Minister and the Government have an opportunity to act and we hope that they seize it because our children deserve nothing less.

[Several hon. Members]

rose—