(6 years ago)
Commons ChamberThe hon. Gentleman makes his point clearly. We want every local authority to recognise what its duties are to help our brave veterans. The more we can do that via the veterans board, the better it will be. In these discussions we are illustrating the variety of support that veterans receive, whether it be from charities, local authorities or, indeed, Government Departments—
Will my right hon. Friend give way?
I apologise. I thought there was a full stop. I am embarrassed.
If local authority veterans champions, who in my constituency include Terence Chapman of Arun District Council and Tom Wye of Worthing Borough Council, and others were encouraged to make known the kinds of things they are doing—obviously preserving confidentiality in individual cases—more people would know what is available and to whom they can refer if there is a problem. The key task is to make sure there is not a problem so that the veterans champions do not have to be brought in because the covenant is built into what local authorities are doing.
My hon. Friend is right. It should be the mindset, the modus operandi, of any local authority. It should be very clear who the armed forces champion is—it should be on the local authority website so that people know who to go to.
Many types of support are available for veterans. A veteran may be in a very dark place when they seek support, and the last thing we need is a confusing picture as to where that support can be found. Charities have been mentioned, as have local authorities and national government. Each plays a role, and we have established the veterans gateway to provide a single portal where any individual can make a phone call or go online to seek the necessary help to guide them to where they need to go.
Again, this is in its infancy. We have 400 service-facing charities, not all of which are signed up to the gateway. We want them all to sign up. The big ones have signed up, but they are also running their own call centres. Either way, we need this to work. We need this to be the vehicle, the single portal, for any veteran who requires help. When I refer to help, it is not necessarily physical support—it might be help in looking for more employment or in setting up their own initiative—but this is where they need to go.