(8 years, 5 months ago)
Commons ChamberAbsolutely. We are always willing to look at individual cases. My hon. Friend the Under-Secretary of State for Pensions has already done so. More widely, we introduced older claimant champions last year specifically to support older claimants. They work in jobcentres with work coaches and employers to raise the profile of this group and highlight the benefits of employing older jobseekers.
My right hon. Friend is being very generous, and I very much respect the interest that he has taken in this matter. On the older people’s champions and in answer to my parliamentary question, since April 2015 his Department has appointed seven such champions to cover every jobcentre in the country, which sounds good, but, in practice, it will really not make a lot of difference, will it?
So far, we have appointed older people’s champions at a regional level. This is the first step to a system that needs to improve. My hon. Friend and I will be at one on that, because this is an increasingly important part of what we need to do. One thing that I hope these older claimant champions will be able to achieve is to spread best practice. I am conscious that there will be different standards of practice in different jobcentres—I am talking about the capacity to deal sympathetically with older workers, particularly those who may not have been in a jobcentre before. We must get better at that.