Public Office (Accountability) Bill (Third sitting)

Debate between Tessa Munt and Kieran Mullan
Kieran Mullan Portrait Dr Mullan
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Absolutely. The Bill is focused on those examples that are clear and egregious, where it is easy to say that there has been a failure of candour or a deliberate attempt to cover up. The legislation will cover many other situations, however, including Members of Parliament. As Members of Parliament, we are expected to operate with a degree of frankness and candour, and yet just this week we have been fiercely debating whether one of our own has or has not done that. It is important for Members to reflect on the wideness of the ramifications outside the purely obvious examples of what might constitute candour, or a lack of it.

Tessa Munt Portrait Tessa Munt (Wells and Mendip Hills) (LD)
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Does the hon. Gentleman agree that we have, in yesterday’s resignation of the chair of the Office for Budget Responsibility, quite a sensible example of what he is trying to express? That gentleman was due to be in front of a Select Committee of this House this morning, but by resigning, he has skipped being held to account for what he must know about the situation. Candour should surely also apply to those who have resigned.

If I may, Sir Roger, I refer back to the fact that one of the deepest problems has been the resignation of senior police officers. Because they have resigned, they skip away over the horizon and are not able to be held to account. There is only one way that someone should not be held to account, which is through not being on this earth any longer.

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Tessa Munt Portrait Tessa Munt
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I am delighted to have got to this bit. I speak to this clause in particular, because I am extremely concerned that the duty of candour should capture subcontractors and the contractors to subcontractors. It is unbelievably common for those committed to carrying out contracts with local authorities, Government or public bodies generally to subcontract and subcontract and subcontract. There is absolutely no reason why those organisations and the people involved should not fall under the duty—those people are often the whistleblowers who tell the primary organisation, or their own, what it is that they have seen. I feel strongly that we should ensure that any person involved in providing a service to a service provider, where there is subcontracting in place, should comply with the duty of candour and assistance to an inquiry, investigation or all the other panels and various things that we have referred to this morning.

The duty should apply not only to the primary service provider, but to the subcontractors, whether individuals or organisations. That would close a potential accountability gap by making it clear that all parties involved in providing a service must co-operate fully with inquiries, investigations and panels. It would help to ensure that relevant information is not withheld purely due to contractual arrangement. That would support comprehensive scrutiny of decisions, actions, omissions and service delivery.

Kieran Mullan Portrait Dr Mullan
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I rise briefly to support the amendment and the points made by the hon. Member for Wells and Mendip Hills. It is about not just existing contractual arrangements, but how there might be perverse incentives for people to create different structures if they think that, through contracting or subcontracting, they will escape the accountability under the Bill. I am keen to hear from the Minister.

Probably the example that everyone has in mind is the Post Office scandal. That was a direct contractor, but it could have had subcontractors and so on. When the Post Office was conducting its private investigations, it might have used subcontractors to do some of those investigations. That would not be an unusual step for an organisation to take, so it is important that we get clarity on this issue.

Public Office (Accountability) Bill (Second sitting)

Debate between Tessa Munt and Kieran Mullan
Thursday 27th November 2025

(6 days, 20 hours ago)

Public Bill Committees
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Kieran Mullan Portrait Dr Mullan
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Thank you.

Tessa Munt Portrait Tessa Munt (Wells and Mendip Hills) (LD)
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Q I wish to make a declaration: I am a vice-chair and director of WhistleblowersUK. That is a not-for-profit organisation and I receive no financial recompense for anything that I do.

Thank you to the witnesses. I am very sorry to hear what happened.

Professor Waters: It is still going on.

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Kieran Mullan Portrait Dr Mullan
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Q The Bill’s provisions essentially ask public bodies to ensure just that they are representing themselves in a “reasonable” manner. How would you even begin to advise a public body about what would count as unreasonable versus reasonable levels of representation at an inquest?

Richard Miller: The starting point would be the coroner, who will be a qualified lawyer and therefore very used to making assessments about what is necessarily and reasonably incurred by way of legal expense and legal work. They will be in as good a position as anybody to judge whether what the public body is doing is reasonable. It is a standard part of civil litigation that you have to justify your costs as necessary and reasonable, so it would not be a new requirement; it would just be a new forum within which that requirement was applying. The lawyers advising public bodies would already be well used to identifying what is necessary and reasonable in any given circumstance. Obviously, they will need to calibrate that advice in the light of this legislation, but it is not a new skill—it is a not new judgment that they will have to make. It is something that they already do.

Tessa Munt Portrait Tessa Munt
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Q I declared earlier that I have an interest in whistleblowing, and I wondered if I could ask you a question in relation to that. Those who are alive and well who whistleblow against their organisations do not necessarily have the benefit of going into an employment tribunal with any legal assistance. Might the Bill go further in that direction and assist in some way? Very often, those individuals are taking on incredibly large corporations that have ranks of lawyers. Do you have a view on that?

Chris Minnoch: That is not something I have necessarily prepared for, but I appreciate that it is an important point, so thank you for asking about it. For many years now, there has been a deficiency when it comes to employment cases, particularly since the removal of employment law from the scope of the legal aid scheme. As an organisation, it is important to legal aid lawyers and their clients—similarly, from the Law Society’s perspective, I am sure I would not be wrong in saying this—that people taking actions in the employment tribunal or facing proceedings as a result of whistleblowing have access to legal advice and representation. There is a certain element where people who benefit from union membership are partially protected by that or can have resources made available to them, but there is a gaping hole in the legal aid scheme at the moment around employment law and employment cases for employees. We would hope that the Government would consider filling that, because it is a very important point.

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Kieran Mullan Portrait Dr Mullan
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It would be; thank you.

Tessa Munt Portrait Tessa Munt
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Q It is nice to hear you, Cindy.

You referred to the families and an awful lot of individuals who considered that they were really looking forward to you being part of their solutions. Might I ask you to consider something? You were talking about language. I think that what will happen is that every different organisation will create its own code of ethics and own interpretation of the duty of candour. Is there perhaps a place for the Government, or for you and the Government, to work together to make a single version?

I suspect that the public, out there in the real world, will interpret the code of ethics and the duty of candour in a particular way, and will use ordinary language. They will know when it is right and what it is saying, but we might be in terrible danger of local authorities—some of them doing one thing; some of them doing another—and different people interpreting the rules in a particular way.

I recognise the difficulties with Nolan. They have been with us for 30 years, but clearly the Nolan principles have not worked. Is there a possibility of a single framework within which everyone understands what everyone is up to? I say that particularly because in earlier evidence from the chief constable, when he was questioned about various aspects, he thought that it was a brilliant question for other authorities, but not for his.

Cindy Butts: Thank you for that interesting question. The duty will cover hundreds—thousands, probably—of bodies, all with very different roles and remits, so having one coherent framework might be difficult, because each and every one of them needs something that is right for them and that fits the context of the way in which they work and their objectives. That said, there is value in thinking about some overarching principles that certainly ought to apply to how each organisation develops its bespoke framework. First and foremost, however, it must fit in with an overarching set of principles.

That question also points to the issue I raised before, which is about ensuring that victims and survivors are involved in the implementation. I think that they can play a crucial role in ensuring that organisations have a framework that is fit for purpose and that is informed by their lived experience. That would be how I look at it.

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Kieran Mullan Portrait Dr Mullan
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Q Dr Chopra, there is a challenge in the medical world. For example, you might have a cohort of people who think they are discharging their duty of candour by reporting various things about covid vaccines and the harm they have been doing, which we would not necessarily consider a good-faith disclosure. You obviously have to deal with that all the time when whistleblowers come to talk to you about something in their organisation that is not right, and you have to try to make a judgment. How do you balance the duty to listen to people with recognising that they can, either in good faith or bad faith, report things that are not genuinely a matter of concern?

Dr Chopra: When we approach looking at the duty of candour in regulation 20, we approach it both at the registration phase, when we are registering providers, and at the inspection and assessment stages, which then determines whether we take any enforcement action.

We have an assessment framework that sets out particular questions that we look at when we assess how an organisation is approaching its duty of candour. Within that, there will be policies and procedures that people need to follow. How do they deal with whistleblowers? How do they deal with people who raise concerns? To go back to Helen’s point, how are they ensuring that training is taking place for frontline clinicians, so that they have a mechanism to raise concerns or incidents that might trigger the statutory duty of candour? That is how we look at the overarching policies, processes and procedures that will satisfy us that an organisation is ready to be registered, and that we can look at them when we are going out on inspections. That is how we look at those issues.

Tessa Munt Portrait Tessa Munt
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Q I recognise your efforts to try to get this right, but I suppose it is distressing for most members of the public to discover that, with monotonous regularity, people who work within your services can only go to the BBC, so that the BBC can put people in undercover to find out what is going wrong and then produce a programme that everyone gets really upset about. You have had a professional and a statutory duty of candour for some time, and it is all wrapped around patient safety, yet there still seems to be a significant problem.

I have a couple of questions. First, what do you feel you can do to stop the suppression of witnesses? Will the Bill cover that? We know there are legal duties attached to this, but something has to change to stop whistleblowers suffering detriment. I do not know whether you feel the Bill is going to do it, because whatever has been in place for the last 10 years has not done it.

Secondly, the NHS has shown a willingness to accept people who have been recycled from roles in other services, departments and organisations when they might not have been deemed to have succeeded in those roles; they suddenly become chairs of trusts or take other roles in the organisation. There is something not quite right going on, in my opinion—it is my opinion.

Helen Vernon: I will talk to something that we are doing to help with that, at least in relation to the NHS duty of candour. One of the things that we have heard is a barrier to openness is the fear of a subsequent claim. As a public body, we can do something about that, because we can issue guidance to the NHS that debunks it, in essence, by saying, “It’s incredibly important that you put the duty of candour first, that you are open and honest, that you share information when it is available, and that you do the right thing for the patient, regardless of the possibility of subsequent litigation.”

That is one thing that we have been doing. It is a message that we have found it quite difficult to permeate in its totality, bearing in mind that we have clinicians coming up all the time through training, for example. We need to get to people when they are taking on a new role and we need to cover the whole of the NHS, which is evidently huge, but it is certainly something we make a huge effort on, to make sure that we remove barriers where we hear of them.

Professor Fowler: From the NHSE point of view, I would argue that progress has been made but it is imperfect. I accept that point, but I think we have seen evidence of greater levels of transparency, as I said.

Obviously, the Bill will need to interact with existing provisions, such as professional regulatory standards. We have a fit and proper person test that we apply— Arun might want to come on to that, because some of it is done through the CQC. We now have a 10-year plan that commits to radical transparency as part of its aims. Underlying that, in order to drive up quality, there is a commitment to a quality strategy, which we are working on and will look again at assurance mechanisms and how we tidy them up and simplify them to some extent, but also how we improve them.

In making these changes we have to be very cautious to understand, first, why people do not step forward if they do not step forward, and secondly, that we have obligations, for example, to protect patient confidentiality in any information we release, protect our staff, and look at proportionality. I mentioned the volume of papers we have looked at; it is important to understand that there are resource implications for clinicians’ time in responding to some of this. There is a lot of complexity to some of the things we need to look at in making sure there is not a chilling effect and that people are willing to step forward and do not see a potential impediment.

Dr Chopra: Aidan has already mentioned the fit and proper person test, but I want to make a couple of additional points. It is so difficult that we have to legislate for candour, but some of this is about culture in organisations, and there is a way of tapping into looking at an organisation’s culture. We have questions in NHS staff surveys about how confident staff feel about raising concerns, and whether those concerns will be responded to. I find that data is quite helpful to understand a sense of the culture in the organisation.

The other point I was going to mention was about inequalities, demographics and protected characteristics. A great proportion—up to 40%—of the medical workforce in the NHS come from minoritised ethnic backgrounds, and they are often the people who struggle the most to have their concerns raised. They are the ones who are scared of retribution for raising concerns. Tackling that will be a significant factor in making sure that the duty of candour, as it is currently is meant to work, is as successful as we would like it to be.

In terms of how we can measure some of that, my team was able to run about 100 of our recent reports using a large language model in AI to look at duty of candour. When it comes to comparing those providers that were rated “Outstanding” or “Good” with those that were rated “Requires improvement”, an open, transparent culture consistently came up as a likely factor. That is evidence that such a culture is more likely to lead to an organisation that we describe as discharging its duty of candour well. These factors are really important.

On the interplay point that Aidan mentioned, we will have the statutory duty of candour, the professional duty of candour, the provisions of the Bill and the NHS manager’s duty of candour. We have got to make sure that these four pieces of legislation work together.

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Kieran Mullan Portrait Dr Mullan
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Q But do you accept that, if you do that, a whole series of people will say that WhistleblowersUK, or a whistleblowers office, was not listening to them, not sufficiently representing them and covering up the things they were alleging?

Flora Page: You could easily. I suppose one would seek to front-load the issues. I am not against the provisions of the Bill at all, but what the Bill deals with is after the event: some terrible thing has happened, a large inquiry has been set up and we are having to unpick the fact that people have not told the truth in real time. With something that protected and supported whistleblowers up front, one would hope to be able to bring the problem forward, and have much nimbler and cheaper investigations arising out of whistleblower complaints.

If there were disgruntled people moaning and saying their concerns had not been looked into, let them trundle along and see whether, 10 years down the line, it turns into a big public inquiry; nine times out of 10—or probably 99 times out of 100—it is not going to. My view is that we spend too much money on these public inquiries. We need to find a way to front-load the problem and support people when they first start speaking up, so they feel able to put those problems, first, into the employer domain and then, if necessary, into the public domain.

Tessa Munt Portrait Tessa Munt
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Q I want to place on the record that I do not believe I have met Flora before, and am not sure I have met James before, although I have connections with the organisation. However, I have met Ron Warmington before, when I was working with James Arbuthnot. It is very nice to see you again, sir.

Ron Warmington: Likewise.

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Kieran Mullan Portrait Dr Mullan
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Q You can give a very short answer to this question, Mayor Burnham. Given the experience that you had with your inquiries into grooming gangs, do you agree that the five local grooming gangs inquiries should have a duty of candour applied to them—which is why I have tabled amendment 3 to the Bill?

Andy Burnham: There is no question about it, those inquiries need to have trust at a local level. I will be open in saying that the failure of some people to co-operate with the inquiries that I initiated to some degree undermines the inquiry reports. I do not think it invalidates them, by any means, because they were hard-hitting reports, but it is right to deal with these things as soon as possible. The Hillsborough story is about not letting things be unresolved for years and not leaving people fighting for years. Deal with them as up front as you can, and as strongly as you can, at the first time of asking. Obviously, if that principle applies to local inquiries and inquiries commissioned by combined authorities, we are more likely to get to the truth more quickly.

Tessa Munt Portrait Tessa Munt
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Q Steve, I remember the day you heard the news that there was going to be a proper public inquiry and it was very touching. I am glad that you are here. How do both of you feel about asking people who want to report to go outside of their primary employer, or the organisation for which they work? The Independent Public Advocate, who we have heard from this afternoon, is attached to that point. Do you think there is any value in requiring bodies to report their spending on legal fees and the like related to inquiries, independent panels, or whatever is set up, in their annual report and accounts or in their annual report to council, or whatever it is? Andy, will you answer first? We will then go to Steve.

Andy Burnham: If I can quickly pick up your point, Tessa, I absolutely agree that there should be full transparency on legal expenditure by public bodies, including police bodies and NHS trusts. I think that the lack of a requirement has led to very unfair situations when the state has lawyered up, as I said before. To me, the Bill should create an entirely new regime that does not allow bereaved families to face the full might of the state, when they have barely any legal representation.