Royal Mail: Universal Service Obligation Debate

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Department: Department for Business and Trade

Royal Mail: Universal Service Obligation

Sureena Brackenridge Excerpts
Wednesday 11th March 2026

(1 day, 9 hours ago)

Commons Chamber
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Blair McDougall Portrait Blair McDougall
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I reassure my hon. Friend’s constituents that we are expressing the frustration and anger that he has expressed to me directly to Royal Mail and through Ofcom, and of course I will happily discuss developments with him.

Sureena Brackenridge Portrait Sureena Brackenridge (Wolverhampton North East) (Lab)
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I agree with residents across Wolverhampton and Willenhall that Royal Mail’s delivery service is just not good enough, but we stand with our frontline postal workers, who are working incredibly hard and bearing the brunt. I call on the Minister to challenge Royal Mail’s leadership, and to have a look at the two-tier employment model and wider issues that are affecting the recruitment and retention of our hard-working staff.

Blair McDougall Portrait Blair McDougall
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My hon. Friend’s constituents absolutely deserve better, and posties deserve dignity at work, given the essential job they do for our society and our economy. That is exactly why we are convening meetings between management and unions to make sure that those talks progress.