Independent Water Commission

Debate between Steve Reed and Ben Spencer

Monday 21st July 2025 Commons Chamber

[Steve Reed]

The new ombudsman will have statutory powers to provide independent and free support to customers experiencing the kinds of failures that my hon. Friend describes; there are many others, of course. Previously, water was one of the only utilities that did not have that resource available, but it will do from now on. We have also taken steps and introduced measures to increase compensation for people who have experienced failure by their water company, with compensation at least doubling and in some cases increasing tenfold.

[Dr Ben Spencer (Runnymede and Weybridge) (Con)]

The quality of a river is about not just the water that goes into it, but the maintenance of the river itself. My constituents have been failed over and over again by the Environment Agency in the maintenance of our waterways. Given the Secretary of State’s enthusiasm for breaking apart quangos, will he consider bringing powers away from the EA so that we can manage our rivers properly and effectively?

[Steve Reed]

The hon. Gentleman makes an important point, but I gently remind him that it was his Government who cut resources to the Environment Agency by 50%, which may well have had something to do with the fact that people were no longer there to enforce against the kinds of failings he talked about.

Thames Water

Debate between Steve Reed and Ben Spencer

Tuesday 3rd June 2025 Commons Chamber

[Steve Reed]

We are working towards resetting the entire regulatory framework, as the hon. Gentleman may have seen from Sir Jon Cunliffe’s report, published today. He is absolutely right, though: under the previous Government, the regulator was absolutely toothless. That is why one of the first pieces of legislation this Government passed was the Water (Special Measures) Act 2025, which gave the regulator the power it lacked previously to ban the unfair and unjustified multimillion-pound bonuses that so outraged the public as those companies profited from pollution.

[Dr Ben Spencer (Runnymede and Weybridge) (Con)]

I thank the Secretary of State for his comments on continuity of service, which will provide some reassurance to my constituents. Thames Water has failed my constituents time and again; clearly, it needs investment. What is he doing to ensure that there is the confidence to invest in our water sector?

[Steve Reed]

The hon. Gentleman makes a good point. Part of making the sector more investable is ensuring that we have a robust, clear and predictable regulatory framework, which is what Sir Jon Cunliffe is working towards. The hon. Gentleman may have had a chance to look at the interim report that Sir Jon published today; if he has not, I recommend it to him. That is the way we create an investable water sector and bring in the money that will allow us to fix our broken water system once and for all.

Storm Bert

Debate between Steve Reed and Ben Spencer

Monday 25th November 2024 Commons Chamber

[Steve Reed]

I had the pleasure of visiting the aquadrome, and I am very sad indeed to hear that it has been flooded yet again. My hon. Friend is right to point to the fact that it is not just about increasing funding, important though that is; it is also about getting the agencies on the ground to co-ordinate better at national, regional and very local levels.

[Dr Ben Spencer (Runnymede and Weybridge) (Con)]

We have a flood alert in Runnymede and Weybridge at the moment, but it takes a few days for the water to make its way down to us, so we do not know the full impact of Storm Bert. We hope that there will not be a repeat of what happened with Storm Henk earlier this year, when constituents were passed from pillar to post due to the myriad statutory responders during a flood emergency. What will the floods resilience taskforce do to fix that, and will the Secretary of State support my campaign for an individual point of contact and co-ordination? We need a flood control centre in Runnymede and Weybridge, and in all our constituencies, to support our residents in a flood emergency.

[Steve Reed]

The role of the floods resilience taskforce is to ensure not just that there is better co-ordination at national level and between national and local agencies, but that co-ordination happens far better at the local level in the way that he is describing and that there is much better communication with residents, so that they know who to contact, and can do so in a much simpler way, to get the support and help that they need both when floods are coming and as areas recover from the impacts of flooding.

Independent Water Commission

Debate between Steve Reed and Ben Spencer

Wednesday 23rd October 2024 Commons Chamber

[Steve Reed]

My hon. Friend makes an important point. The many campaign groups and citizen scientists have had a huge impact on raising the profile of the sewage scandal affecting our country and in pointing to some of the ways in which we can start to fix things. Sir Jon’s commission will have an advisory group with representation from campaign groups and consumers. There will also be wide engagement with the public, both through the work of the commission itself and subsequently, as we work towards the reform legislation that will reset the sector once and for all.

[Dr Ben Spencer (Runnymede and Weybridge) (Con)]

In the absence of a plan, it is always a good idea to do a review. My constituents are being failed by our local sewage infrastructure—Thames Water is a total and utter disgrace. However, I really welcome the Secretary of State’s statement, because I think I have found an unlikely ally. The Labour Government will force through building on the green belt in my constituency, with a whole host of new houses—a situation exacerbated by the failure of the Liberal Democrat administration in Elmbridge to deliver a local plan. Given the time it will take the commission to report back, and given that these new houses will require more sewerage, does the Secretary of State agree that we should pause and think again about the house building targets until the review has been completed?

[Steve Reed]

I thought the hon. Gentleman was standing up to apologise for the fact that the Conservative Government did absolutely nothing for 14 years, other than watch the torrent of effluent going into our rivers, lakes and seas increase and pollute them. My hon. Friend the Water Minister would be more than happy to meet him to discuss the issues that he raises in his constituency.