Universal Credit Roll-out

Stephen Timms Excerpts

Wednesday 18th October 2017 Commons Chamber

[Mr Gauke]

That astuteness demonstrates why my hon. Friend should become my right hon. Friend sooner rather than later.

It is a very revealing point. There is no real attempt to fix this. This is about pausing it and wrecking it.

[Stephen Timms (East Ham) (Lab)]

Has the Secretary of State seen the survey of 105 local councils, which showed that of claimants who claim universal credit, over half of the council tenants are in rent arrears compared with only 10% of those on the old housing benefit? Does that not show that this system needs to be paused and fixed?

[Mr Gauke]

Part of the issue is that that is not comparing like with like. The right hon. Gentleman will understand that the selection of people who will be on universal credit will be of a different group than the housing benefit population as a whole. [Hon. Members: “Why?”] The reason is that in many cases, going on universal credit involves a change of circumstances, and that change of circumstances may in fact be a reason why people are in arrears. [Interruption.] May I just make this point? I know that the right hon. Gentleman has concerns about how we address the issue of the early period, so I will say a little bit more about it. We are seeing improvements in payment timeliness, and people are getting more support early so the reasons for increased rent arrears will not necessarily apply.

I want to make this point about what universal credit does. The work done within universal credit to give people the support to prepare for work can be too easily missed from debate.

--- Later in debate ---

[Mr Duncan Smith]

I thank my hon. Friend for that intervention.

[Stephen Timms]

The right hon. Gentleman has explained the theory of the four-week delay, but does he accept that that theory simply does not work for the very large number of people who are still paid weekly?

[Mr Duncan Smith]

It is not a theory, but I will come on to that in a minute. The right hon. Gentleman and I have had plenty of conversations and discussions about the structure of this, and I want to take him up on that point.

I want to make the point, which is not often referred to by Labour Members, that the whole nature of the roll-out was deliberately set so as not to repeat the grave mistakes made when they rolled out tax credits and other benefit changes.

--- Later in debate ---

[Stephen Timms (East Ham) (Lab)]

According to the plans announced by the right hon. Member for Chingford and Woodford Green (Mr Duncan Smith) in July 2010, just after that year’s general election, the roll-out of UC was due to be completed this month; October 2017 was when it was all going to be finished. Instead, as we have heard, only 8% of the roll-out has taken place. So it has been a little ironic to hear Ministers and former Ministers who have presided over such an extraordinarily delayed programme getting hot under the collar about the sensible and thoughtful proposal from my hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) that this project should now be paused in order that the problems we have heard so much about in this debate can be fixed.

I want to touch on the emerging administrative problems with the way this benefit is being delivered, with reports from the Child Poverty Action Group about UC being underpaid because real-time information provided by HMRC about income is not always reliable or accurate. It has also reported on claimants being paid the wrong amount of UC for no apparent reason. In other words, there is growing evidence that the IT for delivering UC is not working as it should. The position was well summed up by the current Secretary of State’s former boss, George Osborne, in his Evening Standard editorial last Thursday, where he wrote of the

“sorry history of procuring an IT system for the new universal credit”.

A sorry history indeed it has been. In particular, there is growing evidence that this RTI system is not doing what it is supposed to do. That was flatly denied by Ministers for months until it emerged last month in response to a freedom of information request: the existence of the late, missing and incorrect RTI project.