(1 week, 1 day ago)
Commons Chamber
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
We inherited a broken NHS dental system in which many people were unable to access a dentist when they need one, including in my hon. Friend’s constituency, but we are making real progress, having increased the number of NHS treatments by 1.8 million between April and October 2025 compared with the same period before the general election. As a result of this nationwide increase, I am pleased to report that 89,000 more NHS dental treatments were delivered between April and October last year in the Lancashire and South Cumbria integrated care board area, which of course includes my hon. Friend’s constituency.
Lizzi Collinge
One of my constituents contacted me because their spouse is bedbound and cannot get dental care at home, so he gets no routine care. He recently waited three months for an emergency extraction—something he could have had on the same day if he was not disabled. What work is going on to help my constituents access the care they need?
I am sorry to hear about the plight of my hon. Friend’s constituent. I will, of course, be more than happy to meet her and look into the specifics of the case. Specialised dental services have a vital role to play in providing dental treatment to vulnerable people in settings such as care homes. In many cases, this is about teamwork and integration, ensuring that primary dental care is working in lockstep with adult social care. There is clearly some room for improvement in some areas. I would be happy to work with her to ensure that this issue gets resolved.
(4 months, 2 weeks ago)
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I do not think that is an accurate characterisation of what I am saying. I am saying that we are taking action against Jhoots from the regulatory point of view, and there is clearly a glaring issue with the payment of staff. That needs to be taken forward through the industrial relations process, both through ACAS and the PDA. We will give all the support we can to both those organisations to ensure that Jhoots is held to account.
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
My constituents in Sedbergh, a rural market town, have suffered greatly from the terrible pharmacy provision by Jhoots. Medicines have been unavailable, the pharmacy has often been closed, and staff and locum pharmacists are going unpaid, yet pay slips are being issued, so it is very hard for them to claim benefits. I have written to the Minister and met with the integrated care board. Doctors and neighbouring pharmacists—I say neighbouring, but this is in Westmorland, which is a 40-minute drive away—have stepped in to help, as has the parish council. Can the Minister outline what action he is taking nationally to force Jhoots to provide a better service for my constituents?
We are actively working with integrated care boards, NHS England, the General Pharmaceutical Council and, indeed, trade unions to ensure that all of these issues are being taken forward and given the urgency that they require. Sadly, as I have pointed out, the regulatory framework is not adequate. It is very focused on pharmacists and pharmacy premises, and inadequately and insufficiently focused on business owners. That is something that must be addressed as a matter of urgency, and we are working on it at pace.