Jhoots Pharmacy Debate
Full Debate: Read Full DebateDepartment: Department of Health and Social Care
Lizzi Collinge
Main Page: Lizzi Collinge (Labour - Morecambe and Lunesdale)Department Debates - View all Lizzi Collinge's debates with the Department of Health and Social Care
(1 day, 21 hours ago)
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Stephen Kinnock
I do not think that is an accurate characterisation of what I am saying. I am saying that we are taking action against Jhoots from the regulatory point of view, and there is clearly a glaring issue with the payment of staff. That needs to be taken forward through the industrial relations process, both through ACAS and the PDA. We will give all the support we can to both those organisations to ensure that Jhoots is held to account.
Lizzi Collinge (Morecambe and Lunesdale) (Lab)
My constituents in Sedbergh, a rural market town, have suffered greatly from the terrible pharmacy provision by Jhoots. Medicines have been unavailable, the pharmacy has often been closed, and staff and locum pharmacists are going unpaid, yet pay slips are being issued, so it is very hard for them to claim benefits. I have written to the Minister and met with the integrated care board. Doctors and neighbouring pharmacists—I say neighbouring, but this is in Westmorland, which is a 40-minute drive away—have stepped in to help, as has the parish council. Can the Minister outline what action he is taking nationally to force Jhoots to provide a better service for my constituents?
Stephen Kinnock
We are actively working with integrated care boards, NHS England, the General Pharmaceutical Council and, indeed, trade unions to ensure that all of these issues are being taken forward and given the urgency that they require. Sadly, as I have pointed out, the regulatory framework is not adequate. It is very focused on pharmacists and pharmacy premises, and inadequately and insufficiently focused on business owners. That is something that must be addressed as a matter of urgency, and we are working on it at pace.