Tesco House, Cardiff: Job Losses

Stephen Doughty Excerpts

Wednesday 19th July 2017 Commons Chamber

[Anna McMorrin]

Yes. Some staff members who were not there that day only actually found out that they had lost their jobs through social media. There also seems to have been no formal means of contacting them or managing their concerns.

Following the announcement, I met Tesco executives to press them on their reasons for the job losses and why jobs in Dundee have seemingly been prioritised over jobs in Cardiff. We were told that there is more space in Dundee and that the company had already taken the decision to have one site where customer relations staff would be based. They were unable to provide any reason why they had not entered into discussions with either the UK Government or the Welsh Government.

[Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)]

I congratulate my hon. Friend on securing this debate. I, too, have constituents who have been affected by this absolutely absurd decision. Does she agree that it is completely bizarre for Tesco to not provide those reasons, particularly when Cardiff has gained a reputation as an excellent place for customer care centres? Many different companies choose Cardiff because of the excellent skilled workforce there.

[Anna McMorrin]

I absolutely agree with my hon. Friend. I think that these job losses are the latest in a string of cuts implemented as part of the so-called turnaround plan by Dave Lewis, the group chief executive, who joined Tesco in autumn 2015.

--- Later in debate ---

[Margot James]

I do not think I would go as far as to condemn that, because I believe Tesco made every effort to inform people on a one-to-one basis. Some people were away. [Interruption.] If I am wrong about that, I apologise, but the information I have had is that Tesco did make every effort. Some people were away; it did contact them. It is appalling that some people found out about this on social media—and the situation in the Chamber lighting-wise has slightly thrown me off.

I know that the fact that retail is highly competitive and buoyant will be of little comfort to Tesco workers at the Cardiff customer engagement centre who are facing an uncertain future. Every collective redundancy situation involves individuals, and their needs need to be managed carefully. It is vital that individual workers receive the information and support that they need, as and when they need it. This Government and the Assembly in Wales stand ready to provide every possible support to the hon. Lady’s constituents and those of other Members representing the Cardiff area. I wish them all the very best in their search for new employment if the redundancies go ahead.

[Stephen Doughty]

On a point of order, Madam Deputy Speaker. I apologise for the unusual nature of this point of order, just before the question is put. Have you or Mr Speaker had notice of any statements, written or otherwise, to be made tomorrow by the Secretary of State for Transport relating to crucial decisions in Wales on St Mellons parkway station in my constituency and to the worrying rumours about rail electrification in south Wales?

[Madam Deputy Speaker (Dame Rosie Winterton)]

I am not aware of any notification of statements, but I am sure the hon. Gentleman knows that if he has not heard anything by tomorrow there will be an opportunity to raise the issue, perhaps during business questions.

Question put and agreed to.