(4 weeks, 2 days ago)
Commons ChamberI welcome the right hon. Gentleman’s comments—I am glad that he is expressing an interest in this issue. He took part in a Westminster Hall debate on it only a few weeks ago, when I was a bit grumpy with him, for which I apologise. He makes some good points. He may not be aware of the campaign, which is already up and running, so obviously the awareness campaign needs to do a bit more work to make him aware of the awareness.
Rural broadband coverage simply is not good enough.
Many rural villages in my constituency still suffer from poor broadband access, with no clear date for when it will get better and more demands for huge expenditure to get them connected to the network. I think particularly of residents in Banningham, who have suffered from poor broadband access for years and feel they are at the bottom of the pile. In Finland, the broadband roll-out started with the hardest-to-reach properties and reached inwards, tackling the biggest challenges first. Does the Minister agree that a roll-out strategy like that, rather than one that goes for the easiest properties first, would have served those communities better and faster?
The largest chunk of broadband delivery will be done on a commercial basis by the private sector. We do not want to do with taxpayers’ money what could probably be done by the commercial sector. I did not catch the name of the village that the hon. Member referred to. I am not sure whether he has been to one of my Building Digital UK drop-in sessions, but if he needs further information for that particular village, I would be very happy to try to sort it.
(1 month ago)
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As a one-time producer of a British-made film, I am proud that North Norfolk has been the backdrop for many great films, including “Alan Partridge: Alpha Papa”. It is no wonder that President Trump would want to dissuade such a film from coming to America, as Steve Coogan himself has said that
“the only person on Earth who’s more Alan Partridge than Alan Partridge is Donald Trump.”
Can the Minister assure the blossoming creative sector in North Norfolk that he values its contributions to our economy, and can he give reassurance that the Government will do everything they can to protect the sector from another Trump trade tantrum?
The hon. Member refers to some things I have already spoken about, but why did he not make his film in Devon? He has obviously not got the message from his party colleagues. There are lots of great British films that will be watched in American cinemas over the weeks to come, and I am certain that no President would want to say, “Don’t watch British films”. One of the films I enjoyed most over the last few months was “Conclave”, which was a phenomenal success and remarkably timely.
(3 months, 1 week ago)
Public Bill CommitteesEven without inspiration, I agree with everything the hon. Lady said. I would add the fact that to park a car in lots of places in the country now we have to go online using a smartphone. When I was in Cardiff recently, the sign said “Go to the app”, but it did not say which app. What frustrates me is that every local authority in the land seems to have adopted a different app, so if we park in more than one local authority area, we have to download app after app, upload all our card details and all the rest of it.
I hope to God that one of the things smart data might be able to solve is the issue of different apps for parking, because the car does not change, we do not change and our banking details do not change; the only thing that changes is our location. To achieve that, though, we must also address the issue of digital exclusion. Lots of areas simply do not have a download speed of 5 megabits per second for mobile coverage, even though Ofcom probably suggests that there is 99% coverage in all areas from all four operators. My problem is that the new clause tries to correct many deficiencies in society, none of which has anything to do with digital verification services.
I am well aware of the Minister’s frustration with mobile parking apps and I sympathise. Likewise, there is the frustration of having to take two separate bits of physical ID to a bank branch on two separate occasions to get a simple credit card approved. However, I cannot agree with the Minister’s accusation that new clause 9 tries to solve the entire universe. I remind him of what we have seen in practice when rights to alternatives are not enshrined. The reality is that if the rights to non-digital identification and verification are not enshrined in the Bill, the options and competitiveness of the options for those who do not or are unwilling to use digital verification will reduce.
The thing is, it is already enshrined in law under the Equality Act 2010. That is perfectly adequate for the purposes of the Bill—it protects all the characteristics that the hon. Gentleman referred to, including age—so I urge him not to pursue his new clause.
Question put and agreed to.
Clause 27 accordingly ordered to stand part of the Bill.
Clause 28
DVS trust framework
(4 months ago)
Commons ChamberI am enjoying the debate and feel regretful that I no longer have any disclosable interests in the creative industries. I am grateful to Members for sharing their powerful testimonies. I do have a couple of disclosable interests in relation to tech, and I want to address my comments to some of aspects of that.
Over the course of human history, we have found ourselves in possession of resources that can radically change how our society operates and the quality of life that we lead. Over thousands of years, we have revolutionised society by harnessing fire, oil, electricity and even cassette tapes. I truly believe that the great opportunity for our generation is to harness the power of data for the public good.
Before I came to this place, I worked with large companies across the world, talking to them about how they should restructure and reform their organisations to make the best use of the power of data, not only to improve their businesses but to improve the experience of their users and customers. When they used data best, they brought prosperity to their organisations and made people want to come back to them time and again. How many of our constituents could honestly say that they want to engage with Departments and public services time and again? We have to face a hard truth: when citizens engage with Government, they are far from impressed. In so many cases, they feel that they are battling with sclerotic bureaucracy and a system built of silos, which feels designed for the convenience of the administration and not the user.
My biggest gripe is that everywhere I go in the country, when I need to park my car I have to download a new app because the local authority has decided what app it will use. Smart data might actually allow us to have an interoperable, interchangeable system for parking our cars.
I could not agree more. Some of the conclusions that are reached through the procurement of technology services by local councils defy sense and are utterly baffling. I am sure that all of us are guilty of that; I will not go any further than that—
All of us are guilty, I am sure, of being part of decisions that sometimes defy sense when it comes to usability. I can speak only on behalf of the citizens who contact me about having to go round in circles, sharing the same stories, digging out new and old reference numbers and wondering why nothing seems to want to work for them. I am sure the Minister would agree that it does not have to be this way. We have already seen the transformative impact of the improved usability of gov.uk services, and that is just the very front end of the machine. Total transformation of how data is used in our public services could radically change how we deliver services for citizens.
I hope the Government will look to Estonia for inspiration on how to have a truly data-driven Government with the citizen at the centre. It is a place I visited in my past life to talk about data-driven success stories. I am sure that it is no coincidence that, for the past 20 years, the Estonian digital transformation has been led by liberal Governments from our Estonian sister parties. After the fall of communism, in the late 1990s, Estonia embarked on an ambitious programme known as the “Tiger Leap” to expand internet access and computer literacy—the first step in embedding the digital environment into all levels of the citizen and Government experience. Their Government proudly say that their e-cabinet, which streamlined the decision-making process, brought the average length of an Estonian Cabinet meeting down from five hours to 30 minutes—an appealing prospect to those on the Treasury Bench, I am sure.
Estonian citizens can access 100% of their public services online at any time. The Estonians have transformed their healthcare system with the e-health and e-prescription initiatives, which free up GP time by allowing prescription refills to be dealt with online and ensure fast and simple access to key medical information during emergencies.