Bus Services (No. 2) Bill [Lords]

Steff Aquarone Excerpts

2nd reading
Monday 2nd June 2025 Commons Chamber

[Steff Aquarone (North Norfolk) (LD)]

I draw Members’ attention to my entry in the Register of Members’ Financial Interests. I have campaigned politically in North Norfolk for nearly a decade; all the while, people have been sharing with me their frustrations with our local public transport network. Since the age of 11, I have been watching different operators’ buses leapfrog each other along radial routes and trying to work out a better way of doing things for everyone.

Too many people find that the current system is not enough of a network to get from where they are to where they want to be at the times they need. One young person in Briston in my constituency is studying to work in childcare. She is eager to secure an apprenticeship at a local nursery, but she cannot get to the nursery in question until 9 o’clock—far too late for the 8 am start time. That has caused her to miss out on a promising opportunity, and her transport options mean that she continues to struggle to break into the sector. Another constituent told me how she had moved to her village because it had a bus service and she hoped that it would give her disabled son the opportunity for greater independence. But the village has since lost that service—and with it, the independence of the residents who relied on it.

Our local buses are so much more than just vehicles for ferrying people from A to B. They are the key to training and employment for those entering the world of work. They are an antidote to loneliness, allowing people to see their friends and family and to take part in community groups and activities. They also have to get our older people to their vital medical appointments. For example, to get to the main hospital in Norwich, someone has to go all the way into the city centre and change buses. That means that bus users in most of my constituency can attend a clinic only in the middle of a whole-day trip.

If only the local authority had the power to design the routes and times that work for the needs of the population—putting on direct services between busy hubs, for instance. This is the problem: for far too long, the importance of bus networks in our area has not been reflected in how they have been treated by those in power.

[Manuela Perteghella (Stratford-on-Avon) (LD)]

In my constituency, Reform-led Warwickshire county council has still not appointed a transport portfolio, a month on from the elections. While it dithers and delays, a rural community suffers: bus timetables are being reduced and routes are being cut. Those who rely on public transport most are obviously being punished. Does my hon. Friend agree that bus transport in rural areas deserves urgent and serious attention?

[Steff Aquarone]

I certainly agree. Much as I will slag off Norfolk county council at times, at least it has someone driving a bus, in contrast to her council.

The problem is how the issue is being treated by those in power. It is not the fault of bus operators; I have been grateful for the time and engagement that they have provided me on this issue and they are a valuable source of counsel as we look to the exciting future for rural services.

I am also a huge fan of demand-responsive transport, which could be opened up to serve a much wider range of needs with some common-sense simplification of the rules. No, it is politics that has prevented a bright connected future, not bus operators. The last Government’s funding mechanism for local transport was completely unsustainable, making councils compete for pots of funding rather than supporting long-term strategy. That made for a perfect storm in the Conservative-led council in Norfolk, which could trumpet quick wins from the grants, all the while lacking a comprehensive and overarching vision or strategy for how we create a proper rural public transport network.

[Peter Swallow (Bracknell) (Lab)]

I really recognise the point that the hon. Gentleman raises. Under the Conservatives, Bracknell Forest council saw bus miles per head fall from 10.9 to 6.3 miles—a reduction of 42 %. Only under a Labour council have routes now been expanded. Does the hon. Gentleman agree that it is vital that we work closely with bus companies through enhanced partnership models—if that is right for the local area, as it is in Bracknell Forest—to improve local services for our residents?

[Steff Aquarone]

The hon. Gentleman has helped me make progress because the issue is all about attitude and mindset. In Norfolk, a former leader even eagerly told the council that Norfolk is a car county. If only the council had realised earlier that its pipe dream of a quarter of a billion pound link road through a site of special scientific interest was never going to happen, it could have spent the £50 million it has poured down the drain in the past five years while pursuing its fantasy on buses instead.

I hope that the powers promised in today’s Bill are seized on in Norfolk. Bus franchising can be an important first step to what we need in my constituency of North Norfolk. At present, our buses do not link up well with our one train line. There is no opportunity for integrated ticketing and no meaningful link between how the profit generated by the most popular routes can be used to provide those that are socially necessary. A radical rethink of how we deliver these services is needed. I hope that whoever gets control of these powers after the reorganisation of our local government is willing to do it. If those powers were to fall into our hands at Norfolk Liberal Democrats, we would be ready to show what a successful model for rural public transport looks like, just as we have seen happen in our cities.

The Government need to come clean on how bus franchising will be funded. I hope that through the Transport Committee’s inquiry on connected communities, my colleagues and I will help unlock a public transport revolution in every corner of the country.

The ask from the people in North Norfolk who are concerned really is not difficult: they want to be able to catch a bus to the places they want to go at the times they want to travel. This can be our chance to move away from outdated thinking. It is time to create the transport network that would really revolutionise the experience of local passengers. Let’s make North Norfolk’s buses great again!