Oral Answers to Questions

John Bercow Excerpts

Monday 9th October 2017 Commons Chamber

[Luke Graham (Ochil and South Perthshire) (Con)]

No. 7, Mr Speaker.

[Mr Speaker]

No, the hon. Gentleman was standing up on No. 1 and he has a very similar question, so he can unburden himself of his important thoughts now.

[Luke Graham (Ochil and South Perthshire) (Con)]

7. My right hon. Friend is aware that I and many of my Conservative colleagues have pressed him on the issue of providing support for people during the six-week assessment and transition periods for universal credit. Will he confirm that jobcentres in Scotland will proactively offer such advances and support where needed?

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[Penny Mordaunt]

I congratulate my hon. Friend and other Members on both sides of the House who have run Disability Confident events and signed up employers. Our 5,000th employer has just been signed up. If I cannot attend my hon. Friend’s event, I shall be happy to send a video instead.

[Mr Speaker]

But I am sure that it is a personal ambition of the hon. Lady to go to her hon. Friend’s constituency. We look forward to getting an update in due course.

[Stephen Pound (Ealing North) (Lab)]

May I address my question to the Minister who speaks for a party that has been in power for more than seven years? This morning my constituent, Debbie A, came to tell me that she had failed her ESA assessment, first because she had been told that she could hear her name being called from the waiting room, when in fact she had been told that it was being called by her son, who was sitting next to her; and, secondly, because the report had said that she had been hit by a bus, when in fact she had been hit on a bus. Does not the Minister accept that there are profound systemic problems in the assessment process?

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[Damian Hinds]

In days of yore, such big changes used to be done via a big Gantt chart on the wall and then one day things going live. That is not how universal credit has been designed or rolled out; it is a very gradual process and has been being rolled out since 2013. The full service is now in more than 100 jobcentres, and we continue to update, evolve and improve it at every turn.

[Mr Speaker]

If the hon. Member for Thirsk and Malton (Kevin Hollinrake), who has a similar inquiry at Question 17, were standing, I would call him, but if he is not, I will not—

[Kevin Hollinrake (Thirsk and Malton) (Con)]

rose—

[Mr Speaker]

He is now, so I will.

[Kevin Hollinrake]

17. Many of my constituents get paid weekly, and real cash-flow problems can be caused if they move from a weekly payment to a monthly payment cycle. Will the Minister set out what we are doing to help deal with these cash-flow problems? Will we keep these measures under review to make sure we provide a workable solution?

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[Penny Mordaunt]

I have stated many times in the House the categories of healthcare professionals who can work as PIP assessors—it is a long list—but I should point out that these people are not carrying out health assessments. They are not there to diagnose; they are there to record the impact of someone’s condition on their personal life, which is quite different. As I have said in answer to previous questions, we will introduce some new measures on PIP as part of our response to Paul Gray’s second review.

[Mr Speaker]

We are well out of time, but we will take the last question because I do not want the hon. Member for Shrewsbury and Atcham (Daniel Kawczynski) to feel left out. Let us hear him.

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[Several hon. Members rose—]

[Mr Speaker]

Order. We have run out of time, but I shall call one further questioner, a Member with an insatiable appetite for these matters and a detailed, some would say anorakish, knowledge of all the most complex formulae. I am referring, of course, to the right hon. Member for East Ham (Stephen Timms).

[Stephen Timms (East Ham) (Lab)]

I am very grateful, Mr Speaker. Apart from shocking delays, Citizens Advice highlights two big problems with universal credit. One is that it is too complicated; people cannot understand it. The second is that when there is a problem, there is nobody there to help people. I am glad that the Secretary of State is meeting Citizens Advice, but will he have anything to say to them on those two specific problems?