Disability Equality Training (Taxi and Private Hire Vehicle Drivers) Bill

Sheryll Murray Excerpts

2nd reading: House of Commons
Friday 18th November 2016 Commons Chamber

[Tom Pursglove (Corby) (Con)]

It is a pleasure to follow the hon. Member for Denton and Reddish (Andrew Gwynne). He is a doughty campaigner in this place, and I wish him all the best in his new role on the shadow Front Bench.

I pay tribute to Guide Dogs UK for its remarkable and fantastic campaign work on behalf of people affected by sight loss and other serious issues. There is much worthy sentiment behind today’s Bill.

I was horrified by the stories recounted by the hon. Gentleman—individual testimonies from people who have been treated appallingly. I was concerned when I read the “Access All Areas” survey results and found it striking that 42% of assistance dog owners have been turned away and that 38% have been asked to pay extra for their dogs to be carried in taxis. That is completely unacceptable, but the law is clear. The Equality Act 2010 states that people must not charge extra to carry a wheelchair and that it is a criminal offence to refuse to carry an assistance dog or to charge for doing so. My experience of taxi drivers has always been positive, and taxi drivers in Corby and east Northamptonshire will be troubled by what we have heard today. They are proud of their work and proud to provide an excellent service, so they will share our horror at some of the stories and at how individuals have been treated.

It is right that fines are levied when the law has been breached. I understand that the standard fine is £1,000, and I would be interested to hear from the Minister whether the level of the fine is kept under constant review to ensure that as time moves it continues to be appropriate on and meets the scale of what happened in any particular circumstance.

[Mrs Sheryll Murray (South East Cornwall) (Con)]

Is my hon. Friend aware of North West Leicestershire District Council’s approach, whereby it is a condition of a driver’s licence that all drivers undergo disability awareness training during the first year of their licence and a failure to do so results in the renewal of their badge being refused? Does he agree that that might be one thing we could consider introducing?

[Tom Pursglove]

I thank my hon. Friend for that intervention, as I was not aware of that example. I want to return later in my remarks to trying to spread best practice, wherever it is found, to ensure that we see improvements throughout the country. Where we see good examples of this work being done, we should not be afraid to embrace and promote them. They ought to be rolled out across the country to other local authorities.

--- Later in debate ---

[Mrs Sheryll Murray (South East Cornwall) (Con)]

I congratulate the hon. Member for Denton and Reddish (Andrew Gwynne) on his success in securing this private Member’s Bill. I will not dwell on the two Bills that I took through this place in the previous Parliament. I strongly agree with the noble intentions behind this Bill, but I have a few genuine queries about it that I hope the Minister and the hon. Gentleman will pay attention to. The hon. Gentleman and I have not agreed across the Chamber in the past, and we have been opponents in an animal competition in which our cats had a little spat a while back.

I note that in the Bill a lot of emphasis is placed on the fact that not all local authorities have been able to impose inspections. I have a few suggestions for the Minister about how he might work with local authorities and the measures that he might introduce. I mentioned the policy of North West Leicestershire District Council. Its website explains:

“Taxis are an invaluable means of door to door transport. For many people, including the elderly and disabled people, taxis are literally a lifeline to the community.”

In my own constituency that is very true. We have so many villages where many elderly and disabled people rely on taxis to go to the doctor’s, the shops or even the post office. Taxis are the only means of transport and the most flexible mode of transport available. Sometimes in some of my villages people have a doctor’s appointment at, say, 11 am and there is only bus a day that leaves at 8.30 am, so they need a taxi to transport them instead. The attitude of drivers and their understanding of disabled people is vital.

The local authority that I mentioned says that it is likely that mystery shoppers will be employed to monitor industry performance. That is a good way of checking to make sure—

[Kwasi Kwarteng (Spelthorne) (Con)]

With reference to monitoring, will my hon. Friend take into account the remarks of my hon. Friend the Member for Corby (Tom Pursglove) about Uber? There must be some degree of equalisation between licensed taxi drivers and others who are not.

[Mrs Murray]

Indeed. I entirely agree with my hon. Friend and with my hon. Friend the Member for Corby (Tom Pursglove). Employing mystery shoppers would be one way of ensuring that checks are carried out. Suspending the licences of drivers who have not undergone the mandatory training, as North West Leicestershire District Council has, is a good idea.

[Mr Hayes]

Given the time, I will have to say this now as I have no other means of doing so: whatever happens today, this cause will not die. I will make sure that it does not die. I invite the hon. Member for Denton and Reddish (Andrew Gwynne) to come and see me next week to take it further. This discrimination cannot be allowed to continue. I am sorry to intervene on my hon. Friend the Member for South East Cornwall (Mrs Murray), but that is the only way I can make that point.

[Mrs Murray]

rose—

[Hon. Members]

Stop now!

[Mrs Murray]

It was a pleasure to receive that assurance from my right hon. Friend the Minister. I am grateful to him for giving the House that reassurance. [Hon. Members: “Disgraceful.”] From my own personal knowledge, he is extremely concerned to make sure that people are treated equally. I hope the hon. Member for Denton and Reddish, who introduced the Bill, listened carefully to that reassurance. [Hon. Members: “ Shameful.”] I strongly agree with, and have no doubt about, the intentions behind the Bill, and I thank the hon. Gentleman for bringing it forward.

I would also like to take the opportunity to congratulate—