Women and Equalities

Debate between Sharon Hodgson and Jo Swinson

Wednesday 21st January 2015 Ministerial Corrections

[Mrs Sharon Hodgson (Washington and Sunderland West) (Lab)]

According to Stonewall’s latest figures, more than half of secondary school teachers fail to challenge homophobic bullying, while 17% feel they are inadequately trained to tackle such bullying. Therefore, does the Minister acknowledge that the Government’s failure to make sexual relationships education compulsory in the curriculum in mainstream teacher training has failed lesbian, gay, bisexual, and transgender young people, as teachers feel ill equipped to deal with homophobia in the classroom, or to advise children who approach them in confidence?

[Jo Swinson]

Sexual relationships education is compulsory, but the hon. Lady raises an important point about training, and about ensuring that teachers feel comfortable in discussing these issues and know the best way to do so. We recognise that more can be done; that is why we have announced the project to develop that evidence base, so that teachers can see what best practice is, and how they can develop the confidence to tackle these issues effectively in the classroom.

[Official Report, 15 January 2015, Vol. 590, c. 1006.]

Letter of correction from Jo Swinson:

An error has been identified in the response I gave to the hon. Member for Washington and Sunderland West (Mrs Hodgson) during Questions to the Minister for Women and Equalities.

The correct response should have been:

Oral Answers to Questions

Debate between Sharon Hodgson and Jo Swinson

Thursday 15th January 2015 Commons Chamber

[Jo Swinson]

There is plenty of guidance available, but the point of the work that we are funding is to help develop further the evidence base on the most appropriate and effective forms of intervention, which we will be able to share more widely with schools, so that they know how best to tackle such bullying. I welcome the hon. Gentleman’s commitment to these important issues; I only wish that the rest of his party’s members took the same approach.

[Mrs Sharon Hodgson (Washington and Sunderland West) (Lab)]

According to Stonewall’s latest figures, more than half of secondary school teachers fail to challenge homophobic bullying, while 17% feel they are inadequately trained to tackle such bullying. Therefore, does the Minister acknowledge that the Government’s failure to make sexual relationships education compulsory in the curriculum in mainstream teacher training has failed lesbian, gay, bisexual, and transgender young people, as teachers feel ill equipped to deal with homophobia in the classroom, or to advise children who approach them in confidence?

[Jo Swinson]

Sexual relationships education is compulsory, but the hon. Lady raises an important point about training, and about ensuring that teachers feel comfortable in discussing these issues and know the best way to do so. We recognise that more can be done; that is why we have announced the project to develop that evidence base, so that teachers can see what best practice is, and how they can develop the confidence to tackle these issues effectively in the classroom. [Official Report, 21 January 2015, Vol. 591, c. 2MC.]

Consumer Rights Bill

Debate between Sharon Hodgson and Jo Swinson

Monday 12th January 2015 Commons Chamber

[Jo Swinson]

I thank the right hon. Gentleman for making that point.

[Mrs Hodgson]

This proposal is in no way about making 14-year-olds vulnerable online if they want to sell their ticket. On eBay, people who buy and sell have an identity: we know who we are buying from in the sense of whether they have sold one of something or 1,000 of something. All sorts of mechanisms could be in place to keep the person who is selling on the ticket safe. The Minister is wrong to suggest that this is about allowing event organisers to cancel tickets—that is not the intention at all. It is about transparency. Very few event organisers put “Not for resale” or “Non-transferable” on their tickets. The reason why some do is to try to protect the tickets, but they would not need to if we had this transparency.

--- Later in debate ---

[Jo Swinson]

Much of this information already has to be provided under the consumer contracts regulations, and that is absolutely fine. However, amendment 12 goes beyond that—for example, in requiring individuals to give their name. I do not think that people would wish to run the risk that it ended up being unenforceable, but unfortunately that is the legal situation.

The amendment tabled by the hon. Member for Washington and Sunderland West (Mrs Hodgson) talks about stating the face value on the ticket. I understand what she is getting at, but this is not a particularly helpful concept to use in legislation because the face value is not clearly defined. A ticket does not necessarily have just one value—there may be delivery and administration charges, and the seller might not know which of those needed to be included in the face value. If the fan selling the ticket got that wrong, the ticket could end up being cancelled without their knowledge. The value stated on the ticket might not be what the fan paid because of the fan club or early-purchase discounts that have been discussed. People would not want consumers to lose money when they cannot attend an event, and the face value would not always cover what the consumer had actually paid.

There is a more substantive issue of principle. Is it right for Government to tell consumers that they cannot sell items that they have bought second-hand at above the price that they paid for them? If I buy a book for £4.99 and then a very popular film is made of it and a friend offers me £10 for the book, why should the Government get involved and say that it cannot be sold on?

Perhaps unintentionally, the amendment suggests that it is acceptable for an event organiser to cancel tickets that have been sold for above face value. Many hon. Members have addressed the issue of terms and conditions, and some have said that organisations should be able to cancel such tickets, but that would not necessarily always be a fair term. Under the Unfair Terms in Consumer Contracts Regulations 1999, it would be up to a court to decide on a case-by-case basis, but it may not always be a fair term.

There are problems in the market—as is the case in any market—which is why we have listened and are taking action. We agree on many of the issues relating to consumer information, including consumers not knowing where to go to get redress when they have a problem with a resold ticket. Consumers sometimes raise concerns with event organisers when they should approach the online marketplace where they bought the tickets. Of course, that can be inconvenient and frustrating for both the organiser and the fans.

There is also a problem with bulk selling and the people who have been referred to as bedroom touts. Like the organisers, I am not comfortable that there are people who buy tickets as if they were real fans, but with the sole intention of reselling for a profit. I am, therefore, pleased to announce various actions that we have taken. We have been working closely with the secondary ticket marketplaces and continue to have constructive discussions with them and the event organisers.

The online ticket marketplaces have made a range of commitments, as outlined in the letters that have been placed in the Library of the House and are available from the Vote Office in the Lobby. They have committed to providing further information and transparency, to make sure that consumers have appropriate information. The commitment covers much of the information that Lords amendment 12 would require, but it will not breach EU rules, result in unintended consequences for privacy and fraud, or give event organisers the opportunity to cancel tickets put up for resale.

Secondly, the marketplaces have confirmed their commitment to consumer protection. When consumers have a problem with a ticket they have bought on an online marketplace, they should have access to redress. The marketplaces have set out the guarantees they provide to users and how they work to protect consumers. Thirdly, the marketplaces have committed to ensuring that consumers know where to go to get redress by providing the information prominently on their websites. Alongside those common commitments, they have committed to a range of different improvements specific to their individual sites. They are all welcome commitments.

In addition to the action taken by industry at a practical level, we want to ensure that the Government address the issues with an evidence-based approach. The Department for Culture, Media and Sport has today launched an independent review of the effectiveness of the current law—and, indeed, what can be done to improve it. The review will survey enforcement of the current consumer law as it applies to online marketplaces as facilitators of transactions in tickets, and it will assess the challenges of enforcement of that law. We invite the review to suggest how that enforcement could be improved. That will include looking at how to tackle bulk selling, which has been raised by many Members today, and how to effectively enforce the law against traders impersonating consumers in order to evade consumer law.

I have written to trading standards to gather evidence on what more can be done to enforce consumer law as it applies to buyers and sellers of tickets. That will complement the DCMS review. To respond to the hon. Member for Eltham (Clive Efford), I have not yet received a response from trading standards, but I will, of course, keep the House informed.

Given the ongoing commitments to tackle the genuine issues, I urge the House to reject Lords amendment 12 and the amendment to it, and to welcome the package of measures that I have announced.

[Mrs Hodgson]

We have had a wide-ranging debate. If we were to apply the law of averages to the question of which side of the argument the coin would fall, I think it would fall on the side of the Opposition and the hon. Member for Hove (Mike Weatherley) who tabled amendment (a). The debate has been strongly in favour of transparency, apart from the contributions of two hon. Gentleman in the back row—the hon. Members for Shipley (Philip Davies) and for Bury North (Mr Nuttall) —who have been the only Members to put up any argument against that, albeit unconvincingly.

I have listened to what the Minister has had to say and I have seen the lobbying from the four secondary marketing companies. They have obviously spent a fortune on lobbying and I am sad to say that I heard a lot of their arguments in the Minister’s speech. From their point of view, all the money they have spent on lobbying has worked, but the House is not convinced.

There is demonstrable market failure. When the House, the Select Committee and the then Minister looked at the issue 10 years ago, they said we would need to see such failure before requiring legislation. We have now demonstrated that that market failure exists. I know that the Minister has written, very late in the day, to trading standards. I wrote to trading standards years ago and the response I received was that there was no evidence. Transparency would provide the evidence of what is happening.

The four letters from the secondary marketing companies say, at long last, that they will abide by the regulations that the Minister’s colleague, the right hon. Member for Cardiff Central (Jenny Willott), announced last year, but they have already had more than six months to abide by those regulations. I wrote to them to point out that the regulations are now on the statute book, but they have carried on regardless. I have no faith that they will do anything different. That is why we need to legislate. There is cross-party support for that and I hope that Members on both sides of the House will support us in the Lobby. I know that when the Bill goes back to the House of Lords our proposal will have cross-party support, ably led by Lord Moynihan, Lord Clement-Jones and Baroness Grey-Thompson, as well as our own Lord Stevenson. I will push the amendment to the vote.

Question put.

Oral Answers to Questions

Debate between Sharon Hodgson and Jo Swinson

Thursday 27th November 2014 Commons Chamber

[Jo Swinson]

My hon. Friend raises an important example of the policy in action and working to deliver for hard-working families in his constituency. There are many such examples up and down the country. The policy is incredibly important for making sure that people do not have to choose not to work for economic reasons, which is why we are committed to taking it further.

[Mrs Sharon Hodgson (Washington and Sunderland West) (Lab)]

Ministers trumpet tax-free child care, but the fact is that it will not have helped even one family that is struggling with child care costs during this entire Parliament. In fact, those who are struggling the most have had their support via child care tax credits cut, so why do Ministers not implement the policy sooner? While they are at it, why do they not adopt Labour’s commitment to providing 25 hours a week of free nursery education for all working families?

[Jo Swinson]

The hon. Lady will be aware that support through working tax credit for child care will rise to 85% under universal credit. She is right that we are introducing tax-free child care, which is coming in next autumn. The legislation to make that happen is going through the House, and I am delighted that it is happening. I have outlined the additional early education hours that the Government have delivered, including, crucially, making it available for two-year-olds for the first time. We know that it has significant benefits, and it has helped many working parents.

Oral Answers to Questions

Debate between Sharon Hodgson and Jo Swinson

Thursday 12th December 2013 Commons Chamber

[Jo Swinson]

My right hon. Friend makes the important point that all policies need to take into account the impact they will have on equality. Every Department has a responsibility to ensure that that is taken into account when it brings forward a policy, and not just as some kind of afterthought when it is going through a checklist at the end, but to embed that right through the policy-making process so that those things are considered at the beginning.

[Mrs Sharon Hodgson (Washington and Sunderland West) (Lab)]

Office for National Statistics figures show that women working full-time have seen almost £2,500 wiped off their real earnings since the election. Does the Minister accept that this shows that her Government’s cost of living crisis is hitting women particularly hard; and why, then, are Ministers continuing with economic policies that hit women three times harder than men?