Rogue Builders
Sarah Hall Excerpts(1 week ago)
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Sarah Hall (Warrington South) (Lab/Co-op)
Thank you; it is a pleasure to serve under your chairmanship, Ms Furness.
I am grateful to colleagues for securing a debate on this issue, because it is something that I am hearing more and more about in Warrington South. When people come to see me about it, they are usually exhausted and upset. Their home is supposed to be the safest place in their life, but instead they are living in chaos. Indeed, this is such a widespread problem that there are now entire TV programmes about cowboy builders, and newspapers and broadcasters regularly produce guides about how to spot and avoid them.
One constituent came to me after doing everything that a sensible person would do. They found a firm on Checkatrade, read the reviews, checked the company’s details and were confident they had found a reputable business. They were not naive; they were careful and did their due diligence. However, once the work started, their home was devastated. The whole roof came off. Rooms that they relied on day to day, including the shower, were in a horrendous state for months. They ended up spending around £60,000 to put things right.
Trading standards officers were helpful and saw the case through the legal process. Eventually, the rogue builders received a suspended sentence for what they had done to three different families. But even then, the system did not come close to putting things right. The company had claimed to have insurance, but it did not. Under the Proceeds of Crime Act 2002, the judge had to set a limit of £50,000 to be split between all three victims. My constituent will only get back a fraction of what they lost, and frustratingly they still have not received the compensation they are owed. When we talk about consumer protection, we must be honest—it simply did not work for my constituent.
Members from across the House have described similar patterns of behaviour in their own constituencies. When the same individuals take thousands of pounds, leave homes unsafe and move straight on to the next victim, it looks and feels like fraud, yet too many people are still being told that it is a civil matter. If we are serious about protecting consumers, we need clearer lines, so that the police understand when this issue becomes criminal and not just contractual. We need enforcement agencies with the resources to intervene earlier, and we should take a proper look at whether an affordable and proportionate licensing or accreditation scheme for builders would help to stop repeat offenders from slipping through the net. Most of all, we need a system that recognises what is at stake. Rogue builders are ruining homes across the country, yet victims are still being left to fend for themselves.
I hope that my hon. Friend the Minister will look closely at the gaps that this case has exposed in enforcement, compensation and basic protection, so that what happened in Warrington South does not keep happening to families across the country.
Oral Answers to Questions
Sarah Hall Excerpts(3 weeks ago)
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Terry Jermy (South West Norfolk) (Lab)
Sarah Hall (Warrington South) (Lab/Co-op)
Dr Scott Arthur (Edinburgh South West) (Lab)
Peter Kyle
I am grateful to my hon. Friend not just for his contribution, but for his advocacy for the rural economy. This Government are committed to supporting businesses, including those in rural areas such as South West Norfolk, to thrive and grow. We know that rural areas offer significant growth potential, contributing £259 billion to England’s gross value added in 2023. My Department provides support through the Help to Grow: Management business support service and the New Anglia Growth Hub. Our plan for small businesses will hardwire small business voices into Government to boost growth. On top of that and underpinning all of it is the modern industrial strategy, which provides stability into the long term—stability for which the business community right across the United Kingdom has been crying out for too long.
Sarah Hall
In Warrington, Platform is transforming the former Unilever site where Surf and Persil were once produced into a next-generation modular data centre that will provide the capacity, resilience and connectivity needed to power the UK’s AI revolution. From Persil to pixels, Platform is taking a brownfield industrial site with more than a century of manufacturing heritage and bringing it into the 21st-century economy. Will the Secretary of State set out what more the Department can do to support home-grown, local companies such as Platform to deliver projects of this kind, which combine cutting-edge AI infrastructure, data sovereignty, regional growth and high-value skills for the future workforce?
Peter Kyle
Warrington has been at the centre of previous industrial revolutions, and we are determined that it will be at the forefront of the industrial revolution that is unfolding, with a wave of digital technology and AI flowing across the world. We will use all the agency of this Government to ensure that all parts of the United Kingdom benefit equally from that. My hon. Friend will know that work such as that by Platform on the transformation of the Unilever site in Warrington is exactly the kind of bold, future-facing investment that we want to enable. That is why we delivered the AI opportunities action plan so swiftly. We will create AI growth zones across the United Kingdom to create the infrastructure in which new businesses and businesses that are transforming places and communities such as Warrington will be at the forefront and able to grasp the very best of the global economy in the regions and nations of every part of the United Kingdom.
Oral Answers to Questions
Sarah Hall Excerpts(4 months ago)
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Mr Alexander
Well, well, well; the grievance machine is being fired up again by the Scottish National party, even at the last Business and Trade questions. The reality is that the changes made to the United Kingdom Internal Market Act are proportionate, targeted and focused critically on supporting the many Scottish businesses that contributed to the consultation. I respectfully suggest to the hon. Gentleman that he should listen to Scottish business, which disproportionately benefits from the removal of barriers and the avoidance of new barriers going up in the critical single market that is the United Kingdom.
Sarah Hall (Warrington South) (Lab/Co-op)
Liz Twist (Blaydon and Consett) (Lab)
The Parliamentary Under-Secretary of State for Business and Trade (Gareth Thomas)
To breathe life back into Britain’s high streets, we are addressing antisocial behaviour and crime, rolling out banking hubs, stamping out late payments, establishing a licensing taskforce, empowering communities to fill vacant properties and reforming the business rates system. There is more to do and our forthcoming small and medium enterprise strategy will set out further steps.
Sarah Hall
Warrington South is home to brilliant businesses such as Gourmand!, an award-winning French café, Mamars, a wonderful artisan bakery and deli, Hideout, which serves the best piña colada in Warrington —apparently—and the soon-to-open Zak’s Shack, a new parent and child-focused café in Stockton Heath. Such businesses are the beating heart of our town, built by local entrepreneurs who serve the community they love. However, set-up costs, business rates and other barriers make it harder for them to operate. Will the Minister outline how the Department specifically supports the independent hospitality and food retail sector?
Gareth Thomas
My hon. Friend makes Warrington sound like a particularly attractive place for a Business Minister to visit, so if she does not mind, I will add that to the list of places that I am keen to visit. Independent businesses, as she rightly says, play an important role in supporting local growth and community cohesion. We plan to introduce permanently lower business rates for retail hospitality and leisure properties with a rateable value of under £500,000 and we have introduced a hospitality support scheme to co-fund projects that aim to help those furthest from the job market into employment and to boost productivity. I think that will help many of the businesses in her constituency.