Employment Rights Bill (Third sitting)

Sarah Gibson Excerpts

Committee stage
Thursday 28th November 2024 Public Bill Committees

[Alison Hume (Scarborough and Whitby) (Lab)]

Q Mr Lowman, do your members guarantee hours and provide reasonable notice of shifts, or make some payment when they cancel shifts at short notice? If not, what do you think the effect is on their employees—in other words, do the employees struggle to pay their bills?

James Lowman: By and large, we set out shifts; we have clear shifts that are worked to. It would be rare that a shift got cancelled at short notice. With convenience stores, fundamentally we are open for those hours; we need to fill those hours. It would have to be something pretty extraordinary that would lead to a cancellation, for example a massive disruption to delivery. We would be bringing in extra colleagues to deal with a delivery, which then gets cancelled, so that work is not there for them to do. However, even that is relatively rare, so we provide consistency of hours.

It is more common that the challenge is dealing with sick leave and then having to fill shifts, and additional shifts coming in. That is when you might get some later changes and later notice, because someone has phoned in sick that morning, so you need to fill the shift that morning; you need to have a person in the store, or—worst case—the store could not open. Again, however, a lot of that is done colleague to colleague, in terms of filling those shifts.

Regarding the impact, there are a whole range of people working in our stores, for some of whom it is a second income in their household. But for many, it is the first income in their household, so it is very important that we provide that local, flexible and secure work to people. In many ways, this Bill is enshrining and codifying things that are already common practice in our sector.

[Sarah Gibson (Chippenham) (LD)]

Q My constituency has an enormous number of what I would call small businesses or even microbusinesses; the obvious ones are in retail and hospitality, but there are also innovative manufacturing businesses. We have mentioned the fact that some of these rules are quite onerous for very small businesses that only have three or four members of staff. Is there any scope for some exceptions to some of these rules for businesses under a certain size?

James Lowman: We probably do not support the idea of exemptions. We think the rights should apply whoever you work for, and we do not want small businesses to be cast as being less good employers, with fewer protections for their colleagues.

However, the guidance needs to be applicable to and usable by businesses of all sizes. The guidance and regulations cannot be drafted from the perspective of, “What is your HR director going to do? What is the machine of the business going to do?”, when that is not the reality. For the vast majority of businesses in this country, the process will be much more driven by individuals having conversations, in order to encourage not only that flexibility and clarity, but practicality.

With good guidance and regulations, there should not be a need for exemptions. As I say, we do not want small businesses to be viewed in any way as being worse employers; in many ways, they often have advantages that allow them to be better employers.

[The Chair]

I call Michael Wheeler to ask a very brief question, which should receive a brief answer.

--- Later in debate ---

[The Chair]

Order. Excuse me, but we are getting very tight for time.

[Sarah Gibson]

Q I have a quick question. Do you think that some of the reforms in the Bill will genuinely help people who are disabled to go back into work in a more flexible and safer environment, and will therefore encourage them to take on employment where perhaps they are not doing that at the moment?

Nye Cominetti: The bit of the Bill that most obviously addresses that is the right to request flexible work, which is being strengthened, as I am sure you know—employers now have to give a justification for saying no. When you look at surveys of workers with disabilities or elderly workers, flexibility is very often mentioned as something that might have helped them to stay in work.

If you will allow me to make a second point, surrounding all these measures and, in fact, our employment framework more generally, are questions of enforcement and worker power—they are sitting at the side, but they are absolutely crucial. There are many existing rights that workers have on paper, but because our enforcement systems are fairly weak, especially compared with other countries where the state does more of the job of enforcing these rights, people do not necessarily experience in reality the entitlements that the law says they should have.

Even in a world where workers gain that strengthened right to flexible work, that means little if they, for example, look at the employment tribunal system delays and think, “Well, that’s an impossibility. There’s no point fighting my employer over this. I’m never going to win that,” or, “I can’t spend the next two years waiting to win that.” So the answer is yes, but only if we also resolve some of the existing problems about people’s ability to enforce their own entitlements.

[Laurence Turner]

Q I was struck, in the impact assessments, by the statements that a number of the costs, but particularly more the benefits, or potential benefits, of these measures cannot currently be quantified. There are, of course, well-advertised problems with UK labour market statistics at the moment. Realistically, what more could the Government do in respect of future measures to better capture the full range of costs and benefits associated with employment law?

Nye Cominetti: You are right: labour market statistics are not currently in a good place. The Office for National Statistics’ labour force survey is in the doldrums in terms of response rates; so if you wanted to increase the resources going into that, I would welcome that, as a researcher. Realistically, many of these knock-on benefits are incredibly hard to estimate. Personally, I think we have to accept a world where we say, we know that workers will benefit in terms of wellbeing from some of these measures. I do not think you need to put a monetary value on that to say it is worth doing, personally, but I know that is not necessarily the way that Government Departments think about these things.

In terms of the costs—businesses will be saying, “If you do this measure, I will have to reduce hiring by this much”—I think we could be moving from relying on what businesses say. I know that many businesses will be engaging with these processes in good faith, but the history, for example with the minimum wage, is for businesses to say, “If you raise this cost there will be dire consequences: job losses will look like x and y,” and in the end that does not turn out to happen because businesses find ways to adapt. That does not mean that will happen this time—there is no guarantee that you can keep pulling off the same trick of raising labour costs and not triggering an impact on employment—but looking for evidence on what has actually happened in response to similar changes in the past or in other countries, rather than relying on what businesses say, might be a better guide. But that might be controversial.