Oral Answers to Questions

Sara Britcliffe Excerpts
Monday 9th March 2020

(4 years, 8 months ago)

Commons Chamber
Read Full debate Read Hansard Text Read Debate Ministerial Extracts
Giles Watling Portrait Giles Watling (Clacton) (Con)
- Hansard - - - Excerpts

2. What steps she is taking to provide support for people who require additional help transitioning to universal credit.

Sara Britcliffe Portrait Sara Britcliffe (Hyndburn) (Con)
- Hansard - -

6. What steps she is taking to provide support for people who require additional help transitioning to universal credit.

Karl McCartney Portrait Karl MᶜCartney (Lincoln) (Con)
- Hansard - - - Excerpts

18. What steps she is taking to provide support for people who require additional help transitioning to universal credit.

--- Later in debate ---
Sara Britcliffe Portrait Sara Britcliffe
- Hansard - -

As universal credit is rolled out, I welcome the use of new technology to help applicants, particularly in Hyndburn. What support is available to make sure applicants make the best use of the new systems?

Will Quince Portrait Will Quince
- Hansard - - - Excerpts

Universal credit has been designed to be as quick and easy as possible for the user, ensuring claimants receive money at the earliest available opportunity. It is designed to be a digital-first service, ensuring we make the best use of technology to design a modern and effective working-age welfare system. It is important to note that our UC claimant survey found that 98% of claimants have internet access and have claimed online.