Cost of Motor Insurance

Sammy Wilson Excerpts

Tuesday 8th November 2011 Commons Chamber

[Mr Ward]

Absolutely. When the fines are so much lower than the premiums, there are bound to be people who take the risk of getting caught, and it completely undermines the public’s confidence in the system and, indeed, the police. If fines are to be a proper deterrent, surely they should at least reflect the amount that the driver would have had to pay had they not avoided paying insurance.

[Sammy Wilson (East Antrim) (DUP)]

Given that the fine system is clearly not working, does the hon. Gentleman agree that one way we could deal with the issue would be to ensure that when someone purchases a car, whether from an auction, a dealer or wherever, they need to have proof of insurance before they can leave the premises? In that way we would have someone checking before the car ever got on to the road.

[Mr Ward]

Absolutely. I mentioned all the survey returns that we received, and we asked for people’s suggestions on how they would improve things. Several respondents suggested a gibbet in the centre of Bradford, but the hon. Gentleman’s point is useful, because there is no shortage of suggested solutions. I am not aware of the processes and protocols of the House, but, rather than relying all the time on the Transport Committee to resurrect and pursue the issue, we could establish a small all-party working group to consider many of the ideas that are coming forward and constantly keep up the pressure. For a number of years, there has been a spiral of ever-increasing insurance premiums, and we need to reverse that. We need to keep constant pressure on the system until we bring premiums down.

We considered the issue of road accidents. Our initial, intuitive position was that there are a lot more accidents and that that explains the situation; but of course the opposite is true. Road safety experts revealed that the number of car accidents had fallen dramatically. Driving instructors called for more stringent testing—I suppose they would—and, indeed, for post-test tests to take place perhaps a year or six months after the original test to deal with some of the issues involving young drivers. However, that did not seem to offer a solution to the murky world of personal injury claims that became apparent. There is an increasing number of claims and the cost per claim emerged through discussions with brokers, who candidly told us that £3,000 was the going rate for a personal injury claim. It is widely known in the community that insurance companies are willing to pay out because it is a quicker and less costly course of action than challenging claims, even when they suspect claims of being opportunistic and fraudulent.

One driving instructor was full of genuine, deep sympathy for young drivers. He said that many good drivers simply cannot afford vehicles. There is a problem when a young driver passes their test and cannot afford to drive for probably a year or 18 months but they then jump into a car. Putting that to one side, the driving instructor was sympathetic to young drivers who had passed their test, but who were unable to afford insurance. However, he then said, “I did it, you know.” I said, “Well, what exactly do you mean?” He said that he was giving a driving lesson to a young woman and that they were involved in an accident that was not their fault. There was minor vehicle damage and no personal damage at all—or so he thought.

The next day, the woman returned after a discussion with family members who were clearly more streetwise than her. She told the instructor that, over night, she had developed a neck pain. They both ended up claiming and received more than £2,000 each plus £3,000 for the car repairs—simple as that. I went to see the police and said, “Well, surely you can do something about the matter.” The police said that it is very difficult to prove fraud in such cases. In fact, they had managed to catch only one person who was guilty of fraud. That case involved an accident after which somebody had immediately jumped out of the car, lain on the floor and called for an ambulance. The person then realised that they were not insured, so they rang their brother and got him to lie on the floor. That fraud was, in fact, detected, but that example shows the difficulties.

People talk about the compensation culture, but what is interesting—I am fascinated by this—is the immoral stance taken by many people who are otherwise good and honest. They would never drop a sweet wrapper or let their dog foul the pavement, and yet they get involved in this world of fraud. Many people believe that they should not have been asked to pay so much for their insurance in the first place and that it is not wrong to try to get some of that money back through a fraudulent claim. It is almost as if people feel they are getting back something they are entitled to. Good people are, sadly, doing bad things.

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[Sammy Wilson]

The hon. Gentleman is right: there is that culture, which is encouraged by people’s experiences, their friends’ experiences and sometimes the advice they are given by their legal advisers, solicitors and so on. However, does not the fact that insurance companies almost appear to roll over if a personal injury claim is set below a certain level encourage people to make such a claim? The hon. Gentleman is right to point out that fraud is sometimes hard to prove, but one thing insurance companies perhaps ought to be doing is to fight more of these cases, so that if people want to get this money, they have to put up some evidence in court. That might deter some of these applications.

[Mr Ward]

That is absolutely right; we need someone to take on and challenge the system. Over the years it has clearly become easier just to recoup the money by doing the same to someone else. That is what has happened in the system. Insurance companies have been guilty of such an approach and they have had to respond to what other companies have done. Those other companies have then also had to do it, and so the cycle goes on.

We considered the various component parts of the matter: whiplash injuries, referral fees, personal injury lawyers’ costs and many of the things that have been covered in great detail by other speakers and the Transport Committee. The overall conclusion was that there was not a simple solution to the problem of unaffordable car insurance and that, in fact, it is a complex and deeply flawed system. None of the component parts can be removed: they all fit together to create the system and they all need to be dealt with individually. We need a batch of measures, each one designed to deal with the component parts of what has become a crazy, crazy system.

Our work over the summer generated a number of case studies, some of which would be funny if they were not so serious. I was contacted in January by a teenager who had been quoted £26,000 for third party insurance on a 1.1 litre Citroen Saxo. When I raised that with the local paper, I was contacted by other young people who had received even more ridiculous quotes. One young woman was quoted a figure of £53,000, which was the record. I think we can take it that the insurance company did not want to insure that person. Clearly such premiums are unaffordable for anyone, even those with an extremely high disposable income.

The young seem to be particularly affected, but they are not the only ones experiencing problems. The hon. Member for Lewisham West and Penge (Jim Dowd) mentioned an incident concerning an elderly gentleman, which shows that the issue affects everyone. During the summer, I was visited by various reporters and journalists as part of my investigation. The comical thing was that invariably, after the interview or the filming, the journalist or the cameraman or woman gave me their story or that of their nephew, niece, son or daughter. They all had a tale to tell and were of the opinion that something had to be done.

A recent case study is worth considering because it is about an ordinary person. A gentleman and his wife owned a 2007 Vauxhall Corsa that was in decent condition. He had held his licence for 17 years and had had no accidents, and his wife had held her licence for five years and had had no accidents or claims. He had a nine-year no-claims bonus. In 2009-10, he paid £600, the next year he paid £800 and the next year £6,200—no accidents, no claims, no difference. Another sad thing about that case is that the gentleman has recently become unemployed, and because of that his insurance premium has gone up. How does that make sense?

That case study reveals the impact of the postcode lottery, which is an issue that has not been raised because it is difficult to do so. I mentioned that my very first meeting was in a mosque. There is a huge community cohesion issue because people say, “The reason we are paying a lot is because of those people over there.” That is why I was so keen to get involved in this campaign at the beginning. The young men I met were living in an area with ridiculously high insurance premiums.

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[Ms Margaret Ritchie (South Down) (SDLP)]

I congratulate my hon. Friend the Member for Liverpool, Riverside (Mrs Ellman) on tabling this motion for debate. As the hon. Member for Strangford (Jim Shannon) said, some two weeks ago I had an Adjournment debate on the cost of motor insurance in Northern Ireland. A Minister from the Treasury responded on that occasion, and I found that useful, but many issues are involved in the rising cost of insurance premiums in Northern Ireland.

Drivers in Northern Ireland are subject to excessively high insurance costs that are rapidly rising year on year. I appreciate that the problems are not unique to Northern Ireland, but they are particularly striking in our case. We have found in our research that consumers in Northern Ireland have less choice of insurance providers, with three times fewer companies offering car insurance. In August, as the hon. Member for Strangford stated, the Consumer Council for Northern Ireland launched a campaign to highlight the cost of car insurance, and I fully support that. The Minister is no doubt aware that the Office of Fair Trading subsequently agreed to undertake an investigation into the car insurance market with a specific focus on Northern Ireland. We must robustly establish why premiums have increased by a reported 40% in the 12 months to March 2011 and why insurance costs are significantly higher in Northern Ireland than in comparable regions of Britain. Indeed, we must not only assess that but redress it. The findings from the OFT must be robustly addressed and the resulting measures must have teeth.

Some of the evidence produced has suggested that car insurance premiums in Northern Ireland have increased by almost 73% in the past two years. The situation is even worse for younger drivers, whose premiums, according to research, have increased by 112%. Young people face severe difficulties in entering the job market, and the prohibitively high cost of motor insurance is yet another barrier to their finding work. Only yesterday, I received a letter from a constituent who highlighted a problem he had encountered with his son. He said that approximately three weeks ago he received a quote to renew his insurance with his 18-year-old son on the policy, and to say that he was shocked at the price would be a gross understatement. The price quoted was £2,488.92, which he simply could not afford. He rang a number of insurance companies and was quoted between £2,800 and £4,000 to cover his son. The first company told him that it would drop the price to £2,200, but it was still beyond his means to pay such an amount.

My constituent said that the sad part of the situation is that his son has now been forced off the road due to the exorbitant price of car insurance in Northern Ireland. He will not be able to stay on in his part-time job, as his father’s working schedule does not allow him the time to leave and collect him when he requires transport. My constituent feels strongly that something needs to be done to help young drivers to stay on the road and travel to their jobs, even if they are part-time, or even if they are students pursuing their studies, and thereby do their bit to help get the economy in that part of the world up and running again. He says that it was tough to have to sit his son down and tell him that as from 15 November he will not be able to allow him to drive. That young boy not only showed remarkable courage but is a very sensible young adult, and he is being penalised by insurance companies for the actions of others. It has been suggested that those companies are quick to label some young drivers as boy racers, and that needs to be addressed.

All these problems are compounded by the restricted range of companies offering premiums in Northern Ireland, which limits competition and drives up prices. I urge the Minister to address and where possible, working with others, to remove any barriers to companies that wish to enter the market, particularly those in Northern Ireland. Obviously, that means working with Ministers in the Northern Ireland Executive.

Two fundamental arguments are put forward to justify the high costs of motor insurance in Northern Ireland: first, that Northern Ireland is a case apart because its demographics and road layouts bring an increased risk of incidents on our roads; and secondly, that Northern Ireland’s legal system places a higher burden on insurers. The evidence that Northern Ireland has a very young population is greatly exaggerated; indeed, we have a proportion of young people similar to that found in many regions in Britain. Likewise, a lack of motorway coverage has been cited as a reason for increased premiums, because statistically motorways are the safest road type. However, maps show that Northern Ireland has a relatively consistent motorway density compared with regions in Britain and in Europe. Moreover, some of the fundamental actuarial evidence regarding the number of accidents, claims and casualties on our highways weighs against any of the debatable factors regarding demographics or road layout. Those facts must be kept at the forefront of our minds when considering the claimed justification for the increased cost of premiums, which are rising at a time when we in Northern Ireland are experiencing a decline in the number of road traffic accidents. The numbers available for the latest year, 2010, show the lowest number of road deaths since records began in 1931. Naturally, every death on our roads is a tragedy, but we must commend the work done to improve safety.

There are some basic facts that are hard to reconcile with rising insurance costs. The number of road traffic accidents reported to the police service has dropped over the past decade from nearly 40,000 per year in 2000 to about 30,000 per year in 2009. The number of compensation claims is decreasing, whereas in England and Wales the numbers are rising. More specifically, according to a National Audit Office report published at the beginning of the year, the number of claims reported to the compensation recovery unit fell by 23% in the decade up to 2009.

In short, the trend is clear: although accidents and claims are decreasing, the cost of insurance is increasing. I ask the Minister again to give detailed consideration to this fundamental point. All these facts weigh heavily against the argument that the demographic or topographical factors in Northern Ireland justify the increasing cost of insurance. Those factors are difficult to relate to the draconian rise in the cost of insurance premiums.

[Sammy Wilson]

The hon. Lady has done some impressive research into the fall in accidents. It is clear from the statistics on road accidents and deaths that there has been a dramatic improvement even since four or five years ago. For that reason, we should agree that this issue is not about the number of accidents, the demography or the level of claims, but about the lack of competition in the market. It therefore needs to be addressed by the Department for Business, Innovation and Skills and the Office of Fair Trading. They must find out whether collusion between the insurance companies has increased the price of insurance in Northern Ireland.

[Ms Ritchie]

I thank the hon. Gentleman for that helpful intervention. I agree that the research shows clearly that the lack of competition in Northern Ireland has driven up the cost of insurance premiums. That is an area that the Office of Fair Trading should focus on in its investigation. It should drill down on the nature and cost of insurance premiums in Northern Ireland. We, as Members of Parliament for Northern Ireland, will look at that. The hon. Gentleman, wearing his other hat as a member of the Northern Ireland Executive, is no doubt working with Ministers in Whitehall to address those issues. The hon. Member for Strangford has highlighted the legal issue, so I do not need to elaborate on that.

Many people living on low incomes or in rural areas can simply no longer afford to keep a car on the road. As I have said, many young people and their parents in my constituency have told me of their struggle to secure affordable insurance. They are understandably concerned about the discrepancy in insurance prices between Northern Ireland and other regions in Britain. Households feel that by having to pay excessive insurance fees, they are being unduly discriminated against. That unfair practice has been in place for too long. It adversely affects the young and the old who depend on their cars for work, particularly in areas where public transport provision is limited. Essentially, that means rural communities. There are, shall we say, certain locational issues.

The broader context is that the economy is suffering, with record numbers of young people out of work. That is exacerbated by people’s use of motor vehicles being restricted. At this time of economic recession, we need a dynamic, mobile work force. Car insurance being so expensive puts up a barrier to economic success, especially for the young. The unemployment rate among young people is estimated to be 18%—almost one in five cannot find a job. That compares with an overall unemployment rate in Northern Ireland of 7.6%. Excessive insurance premiums adversely affect young people and prevent them from offering the skill of driving to potential employers. In these extremely challenging times, I ask the Minister to consider any measures that would make insurance more affordable for young people, particularly when driving relates to their employment.

In conclusion, insurance costs have a real impact on people, both young and old, who need to be mobile for social and economic reasons. I hope that my short contribution has made clear the scale of the problem faced by motorists. I hope that I have given examples that illustrate that parents are suffering from the undue burden of being quoted high insurance costs for their sons and daughters. They are not able to pay those costs because of the limited financial means that they now have. I believe that the insurance industry must stabilise its premiums so that hard-pressed motorists get a fair deal when they purchase their motor vehicle insurance. I seek assurances from the Minister that he recognises the problem and will act on a cross-departmental basis, as the motion suggests. Supplementary to that, in the case of Northern Ireland, I ask him to work directly with Ministers in the Northern Ireland Executive to address its particular problems in light of any recommendations that come from the Office of Fair Trading report later this year.

[John McDonnell (Hayes and Harlington) (Lab)]

I will be as brief as I can be, because my right hon. Friend the Member for Leicester East (Keith Vaz) is clearly keen to speak early and at length on the subject of his Adjournment debate, and because everything has been said. Anybody reading this debate in Hansard will be impressed by the amount of work and time that individual Members have spent performing research in their constituencies. This subject is close to many of our hearts.

I wanted to speak because when constituents approach us, particularly young constituents, we have a duty to ensure that their voice is heard in this Chamber. I was approached by a young man called Joshua Deacon, who lives in the London borough of Hillingdon. He has experienced high insurance costs. He did a mini survey and a petition on the internet because he thought that the same must be happening to his friends. He found costs ranging from £2,000 up to about £20,000, which is ludicrous. His survey showed that a number of young people, particularly in my area, which is quite a geographical expanse, used their cars for work or to seek work, but that such costs were preventing them from travelling and driving them off the road.

The other concern that emerged, which has been expressed by other Members, is that the higher the cost, the more people there are who just do not insure themselves. Like the hon. Member for Bradford East (Mr Ward), I went out with my local police, and the first arrest was of an uninsured young person. He was not driving particularly dangerously, but it was obvious from his driving that he was young. When he was pulled over, he was found to have no insurance. The worry, given what is happening in my constituency, is that as unemployment increases and incomes decrease, more and more people will be unable to pay their insurance costs. As a result, there will be an increase in criminality.

As a result of my young constituent’s efforts, a number of months ago I put down an early-day motion on this subject. The responses that I received from the insurance companies were exactly as have been reported here. With regard to Northern Ireland, I think that there is a cartel in operation. One particular area of the country is being exploited as a result of the insurance companies working together to produce higher rates. In fact, I believe that is happening more broadly as well.

I have received the same responses from insurance companies as are mentioned in the report. They say that the figures are based on actuarial valuations and on the high level of accidents involving young people. We all understand that completely, but we cannot understand why the situation has not changed despite the fact that we have been knocking the subject around for so long in the House. I pay tribute to my hon. Friend the Member for Liverpool, Riverside (Mrs Ellman), who has persisted with it through the Transport Committee. Time and again, we have come up with a list of suggestions, many of which the hon. Member for Brecon and Radnorshire (Roger Williams) listed. We have suggested graduated licences, restrictions in use, curfew arrangements, limits on the number of passengers and where they are located, and alcohol restrictions. In addition, we raised some time ago the idea of black boxes and speed limiters being inserted into cars.

[Sammy Wilson]

I can fully understand the hon. Gentleman’s point about the cost of insurance premiums for young people, but does he not feel that imposing restrictions on freedom such as curfews on top of high insurance premiums would be unfair, even if it were enforceable? For many young people, getting their driving licence is their ticket to freedom. To tell them that they cannot go out at night or have their friends in the car is not fair, especially when most young people drive responsibly and do not race around the roads causing accidents.