Property Service Charges
Debate between Sam Carling and Rebecca Paul(3 weeks, 6 days ago)
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Rebecca Paul
I completely agree.
To add insult to injury, Alfie told me that FirstPort charges an £80 administration fee if payment is not made within 30 days of demand. In 2023 he received his fee on Christmas day while in discussions about a payment plan to settle outstanding fees. FirstPort refused to remove the charge despite his financial struggles. Alfie has now left the UK and is renting his flat out at a loss, because that is the only option available to him.
Sam Carling (North West Cambridgeshire) (Lab)
The hon. Lady highlights the problem of residents being charged late payment fees. I have a number of constituents who never received an original letter demanding payment, but who are then charged late payment fees despite not knowing a payment was due. Does she agree with me that the lack of communication is another critical issue that we must address?