West Coast Main Line: Services

Robin Millar Excerpts

Thursday 15th December 2022 Commons Chamber

[Robin Millar (Aberconwy) (Con)]

I congratulate my hon. Friend the Member for Ynys Môn (Virginia Crosbie) on securing this debate, which is of such importance to residents and businesses across north Wales and in my constituency. We had a Westminster Hall debate just a few weeks ago on the strategic importance of the west coast main line, and here we are again today. We seem to debate Avanti’s service to our constituents almost weekly; I am coming to the conclusion that if it were as regular as our debates, we would have one of the most reliable train services in the UK. Members across the House, representing constituencies all along the west coast main line, have made important contributions today about the impact on their communities of poor service performance on the line.

Aberconwy, which is so reliant on visitors and on our connections with the rest of the UK, has been similarly affected. On behalf of residents, communities and businesses throughout Aberconwy, I want to take the opportunity once again to state that Avanti’s service, particularly the service that it provides to north Wales, has been utterly unacceptable. Avanti’s implementation of an emergency timetable in August was one thing, but implementing a timetable that removed direct services between London and north Wales was, and remains, inexcusable. I share the sense of upset and inconvenience that so many local businesses and residents have expressed to me.

Reliable and affordable rail is vital to the prosperity of communities in Aberconwy and north Wales as a whole. Levelling up, which we talk about so much in this place, cannot succeed without good transport connectivity. Along the coast, to the west of my constituency, my hon. Friend the Member for Ynys Môn has worked tirelessly for three years, leading the campaign for an Anglesey freeport, an initiative that will create tens of thousands of jobs on Anglesey and across north Wales. Rail services are vital to the success of that project, every bit as much as investment in Aberconwy.

Our plan for Aberconwy highlights the importance of investing in tourism and promoting new business. Aberconwy boasts world-class visitor attractions. We are home to Conwy castle, a world heritage site that was recently confirmed as the most beautiful castle in Europe. We have Llandudno, the queen of the Welsh resorts. We have much of Eryri and some of the most stunning coastlines and landscapes to be found anywhere in the UK. Visitors from around the UK and around the world come to Aberconwy each year in their millions and make an invaluable contribution to our local economy, but for our economy to succeed, they need to get there. For north Wales to thrive as a visitor destination on the global stage, we need the reliable rail services that we have continually been denied.

I turn to new business. As the pandemic demonstrated so clearly, we in Aberconwy must diversify our local economy and reduce our reliance solely on tourism. Aberconwy is home to apparently limitless entrepreneurial instinct and talent—Llandudno was identified in Companies House data earlier this year as the start-up capital of the UK—but to attract new business investment and create more jobs across Aberconwy, we need reliable and convenient rail connections with the rest of the UK. Avanti is failing to deliver that service. The value that might be unlocked in Llandudno—for example, by bringing it within two and a half hours of London, which an electrified connection would achieve—would be extraordinary.

That is for the future, and I recognise that Avanti has implemented a new timetable this month to increase the number of direct services between north Wales and London—a timetable that has unfortunately been impacted by the strikes. I echo the calls of my right hon. Friend and neighbour the Member for Clwyd West (Mr Jones): the reliability to which we are entitled is not being delivered, and if there is not a dramatic and marked improvement in services, the Government must move to terminate the franchise.

I would like to take this opportunity to repeat a call I have made several times in these debates: if or when the franchise is removed, its name must change to acknowledge the strategic importance of the north Wales coast main line. The relegation of the north Wales coast main line back in August to effectively that of a mere branch line indicates that the Government themselves have not yet recognised its importance, despite the work of Sir Peter Hendy in his connectivity review. I make this request once again to the Minister: will he agree to review the name of the franchise and make it the north Wales and west coast main line?

I must highlight the strategic importance of the west coast main line to one community in particular: the United Kingdom. With principal terminuses in London, Holyhead and Glasgow, the west coast main line helps to bind together the nations of Great Britain and to strengthen our familial, business and educational ties. It is indispensable to the strength of the Union between our nations and to the success of our great British economy. Sir Peter Hendy highlighted that in his connectivity review, identifying and singling out north Wales as an important point of investment to develop this all-important UK network.

Finally, I would like to take this opportunity to address the strikes, which have, ironically, influenced the attendance in the Chamber today, in terms of both those who would have wished to be here and those who wished to be elsewhere for Christmas. Throughout the pandemic, the UK Government injected £16 billion of UK taxpayers’ money into the railway network to keep it afloat as passenger numbers collapsed. Unlike so many of my constituents and millions of people throughout the UK, not one railway worker’s job was lost, despite the collapse in revenue. Not one worker was furloughed. Jobs were protected. Full salaries were protected. Pensions were protected. Each railway job cost hundreds of thousands of pounds of taxpayer money to protect.

The pandemic has changed the way that people travel and work, and passenger numbers have not recovered to pre-pandemic levels. The network cannot thrive without reform, and rail workers should be united in safeguarding the long-term protection of their jobs by luring passengers back to the railway, not by taking their custom for granted. These strikes also disproportionately impact those who are in the lowest-paid jobs or provide vital public services. I thank those who do recognise that and are doing their best during this holiday season, many of whom I meet on the service. To strike at all is regrettable, and to strike at Christmas, when so many hospitality and retail businesses are trying to recover from the devastation of the pandemic is inexplicable to me and to them.

Rail has been at the heart of our nation’s history and progress. This line binds our Union together. It has brought wealth to our communities, and the service on it is key to our future. If you will pardon the pun, Mr Deputy Speaker, in north Wales we see these tracks converge. My final question to the Minister is this: will he seize his place in our nation’s history and secure the future of high-performing services on the north Wales and west coast main line for the benefit of us all?

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[Gavin Newlands]

That seems to be an eminently sensible suggestion, which I hope Ministers can take up. GBR, which I will touch on later in my speech, seems to be no more, but I hope that the Government look at all the factors in our entire rail network in the round. That is a perfectly good suggestion.

Collectively, the privatised rail network is letting Scotland and the north of England down—I should also say north Wales; my apologies for not doing so. What is the economic impact on communities relying on the west coast line? How much badly needed growth in our regional and national economies is being sacrificed at the altar of free market gospel? What opportunities for developing freight and pushing a modal shift from road to rail are being lost and decarbonisation gains unrealised? How much more imbalanced is the UK economy becoming every day that the west coast line remains a shambles?

The Transport Committee heard from Avanti and TransPennine Express yesterday morning. I almost felt sorry for them trying to defend the indefensible—almost. I asked them if they thought that the travelling public believed that they should continue to operate train services. They at least had the good grace to dodge the question rather than admitting that passengers trying to use their services would probably just as soon see the Chuckle Brothers running them as TPE and Avanti. They at least have the excuse that they are only in it to make money. The UK Government have a wider responsibility.

Just six months ago, the then Transport Secretary, the right hon. Member for Welwyn Hatfield (Grant Shapps), told the House that his flagship project, Great British Railways, was how

“we are transforming the industry”.—[Official Report, 15 June 2022; Vol. 716, c. 318.]

The Chairman of Network Rail now says:

“I have stopped using those three words...it was clearly the invention of Boris Johnson, Andrew Gilligan and Grant Shapps”.

After all the fanfare, all the hype, a contest to decide its headquarters and the Transport Secretary of the time intervening to slap his name on the report that proposed it, GBR is dead in the water before it even began.

Given that the so-called Williams-Shapps review, as I suppose we should technically call it, stated clearly that GBR

“will be the single guiding mind and leader that the railways currently lack”,

one has to ask the question: without GBR, who will be the single guiding mind? Where is the leadership? Perhaps the new Rail Minister, who I get on well with, will be that leading mind. We shall see. The rail network is too important to leave to a Transport Secretary who, in recent weeks, has been a “here today, gone tomorrow” figure. Yet without some kind of arm’s length entity running and controlling our railways, we are doomed to short-termism and a strategy designed to get us through to the end of the latest crisis. Bringing the west coast operations under direct public control, as the Scottish Government have with ScotRail, would be a first step towards a rational and forward-thinking model of ownership and operation.

Scotland’s railway operates at arm’s length from the Government through Transport Scotland, but allows for greater integration with the Government’s political objectives. Even without the devolution of Network Rail, which we have called for in this place many times, the Scottish Government—and, to be fair, previous Scottish Executives under Labour and the Liberal Democrats—have expanded and transformed rail in Scotland and are still going full steam ahead with a programme of electrification that will, within just over a decade, help to fully decarbonise Scotland’s railway.

As with any public service at a time of economic crisis, there will be issues, but the settlement of disputes with ASLEF and the RMT at ScotRail earlier this year shows that, once again, the apparently radical tactic of Ministers treating trade unions and workers as partners rather than mortal enemies benefits everyone. I commend that approach to Government Members, mainly because it appears to be working. However, we are lucky in Scotland to have decades-long political consensus on how our railway should develop and the powers to make those choices happen.

[Robin Millar]

I am listening with a great deal of interest to the hon. Member. As he said, there is a lot of consensus in the Chamber. I cannot resist the chance to ask him this: does he think that a strong, integrated, high-performing, decarbonised railway network would inevitably bring all parts of the United Kingdom closer together?

[Gavin Newlands]

On the face of it, that sounds like a sensible suggestion, but where is that going to come from? There is no evidence from the Department for Transport and the UK Government of that actually happening. Scotland has decarbonised, or electrified, its railways twice as fast as the UK Government for more than 20 years now. There is no urgency about decarbonisation in the UK Government. About 16% of freight trains are still diesel because not enough of the network has been electrified, and that is down to this Government. So I must say to the hon. Gentleman that I do not see that happening any time soon. We are just getting on with it in Scotland.

I realise that my time is short, Mr Deputy Speaker, so I shall wrap up as quickly as I can. Transport for the North has seen its core budget slashed and projects such as Northern Powerhouse Rail trimmed, cut, cancelled or abandoned. TfN has protested every time another proposal for rail in the north has been binned, but ultimately Westminster and Whitehall decide what is best for communities there, and how much cash should be spent there. How can the west coast line have infrastructure and service fit for the future when every penny of expenditure is decided by someone sitting at a desk half a mile from here, rather than by elected Members and civil servants on the ground? How can a line with 20 of its 400 miles south of Watford be fully realised when those along the other 380 miles are seen as irrelevant when it comes to decision making?

Meanwhile, the latest performance statistics show that the gold-plated Elizabeth line—complete with stations costing £695 million, £661 million and £634 million, and an overall price tag of £19 billion—sits at the top as by far the most punctual train operator in the country, and no wonder, given the amount of money that has been ploughed into it. That level of investment in rail in the rest of England would generate huge benefits for the economy outside London and the south-east, but, as we know, anywhere outside the M25 can go to the back of the queue when transport investment is being lined up.

The current crisis on the west coast line may be because of current events, but its origins lie in decades of metropolitan establishment disdain for what are still condescendingly called “the regions”. I am afraid that, unless and until England begins to radically change the way in which it makes decisions about transport policy—decisions that have implications way beyond its borders—the west coast line, like the rest of the rail network outside the M25, will atrophy and continue to be a hindrance rather than a boost to local and national economies. I urge the Secretary of State and his new team to roll up their sleeves like their counterparts in Scotland, get involved in the nitty-gritty rather than leaving it up to private corporations, and then begin the process of putting control over national assets such as the west coast line back into the hands of those who benefit most: the people and communities who rely on them.

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[Mr Dhesi]

I thank my hon. Friend for that invaluable point. That is the central point: the Government must work for the people who have elected us, rather than the operators themselves. We owe it to the British people to ensure that they have world-class, quality rail services.

[Robin Millar]

Does the hon. Gentleman think that the public relations arm of the unions on the Opposition Benches would do a better job?

[Mr Dhesi]

In the last few months the Labour party have called again and again on Transport Secretaries—we are on our third one, and I have faced one Rail Minister after another and hope that the incumbent will be in his position for a lot longer—to get around the table to resolve these issues. If they had, they would have been long resolved. As was exposed by The Daily Telegraph, along with other media, had it not been for the Transport Secretary torpedoing the talks between the rail unions and operators at the last minute by introducing another condition on driver-only trains, the British people would not have had to face train strike action.

In November Avanti promised a full timetable for December, but managed only a 40% increase in services. We have heard cross-party complaints. The hon. Member for Ynys Môn eloquently explained Avanti’s repeated broken promises and rip-off rail, as she termed it. She said that Avanti’s services have deteriorated even more than before. We have heard about the failures in staff shortages, recruitment and morale—comments underpinned by the ASLEF rail union general secretary, Mick Whelan. This must be the last chance saloon before it is stripped of its franchise and put under the operator of last resort.

My hon. Friend the Member for Stockport (Navendu Mishra) spoke about the damage to Stockport’s economy and the region, and how catering roles had been cut significantly. He spoke eloquently about the RMT’s “Justice for Cleaners” campaign and how it is unacceptable that so many hard-working rail workers who kept our country moving during the pandemic are now relying on food banks. Shockingly, 84% of rail workers are struggling to make ends meet. He described how the privatised, fragmented franchise model has failed us.

The right hon. Member for Clwyd West (Mr Jones) said that he came here by car because he could not rely on the rail services. He spoke about how since 2019, Avanti has operated deplorably and is incapable of building good relations with its staff. He said that north Wales Conservative MPs wrote to the Minister to ask him not to renew Avanti’s franchise. He laments that the Minister says that he is working with Avanti, but he may be flogging a dead horse.

The right hon. Member for Tatton (Esther McVey) spoke with considerable experience about how we are all suffering the same fate, especially given that she is a frequent user of this service. She said that, sometimes, not even the guards know whether a train is coming. The hon. Member for Milton Keynes North (Ben Everitt) spoke about how his constituents are being thoroughly let down. Appallingly, he often has to sit on the floor in his usual spot next to the toilets. He mentioned the accessibility problems faced by disabled passengers.

The hon. Member for Delyn (Rob Roberts) spoke about how levelling up is being undermined by the consistent rail fiasco. The hon. Member for Aberconwy (Robin Millar) saw fit to make biting interventions, but none the less he spoke about the importance of the line for England, Scotland, and Wales and how we seem to debate poor services on the west coast mainline on a weekly basis—more reliable than Avanti’s current services.

When can we expect Avanti to deliver a full service for the north? Will it finally be stripped of the franchise? Finally, on TransPennine Express, can the Minister reassure the House that, given its record of failure, its contract will not be renewed for a further eight years? In the run-up to Christmas, people should be spending time with family and friends, not wasting time on platforms waiting for trains that never turn up. The Government need finally to get a grip.

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[Huw Merriman]

I will look into that and get back to the hon. Gentleman, because the stories that he shared need investigating. My constituent, who is also on a zero-hours contract, is concerned because every day that the trade unions go on strike on the railways, she loses her wages. She contrasted her wages with some of those taking strike action. I hope that we can work together in that spirit of compromise.

It is vital that we invest in infrastructure in the long term. The Department is investing £54 million to improve the power supply on the west coast main line at Bushey near Watford, which will create additional reliability and support the introduction of new bi-mode rolling stock for use on partially non-electrified routes, such as those in north Wales. In control period 7 between 2024 and 2029, we will invest more than £44 billion in the existing rail network to support Network Rail’s operations, maintenance and renewal activity. Network Rail’s business planning processes for control period 7 will focus on how the railway can contribute to long-term economic growth; support levelling up and connectivity; meet customers’ needs; and deliver financial sustainability.

As all right hon. and hon. Members have said, the west coast main line is critical to the national network today, but it is also important to the future of the railways. For example, on completion of High Speed 2 phase 2a, new HS2 trains will join the existing west coast main line to create direct services to places including Liverpool, Manchester, Preston, Carlisle and Glasgow.

Turning to the name change, my hon. Friend the Member for Aberconwy has made his pitch. All I can say is that, with a name such as mine, I am very much attracted to the idea, although I am sorry to say that my family came from south Wales rather than north Wales. However, that will not hold back the appetite for work.

[Robin Millar]

Will the Minister give way?

[Huw Merriman]

I was about to conclude, but I will.

[Robin Millar]

I thank the Minister; he is being very generous with his time, and I shall be brief. The reason for the name change is not simply to change the name; it is to reflect the strategic importance of north Wales to the integration of the United Kingdom and everything that flows from that. Does he accept that?

[Huw Merriman]

I do, and I accept that we are not talking gimmicks here; we are talking about detailed descriptions of what the line actually does, but also about what it can do to enhance the north Wales economy and community. I absolutely do get that.

To conclude, I thank my hon. Friend the Member for Ynys Môn and all right hon. and hon. Members for contributing to this important debate. Passengers on the west coast main line have had a torrid time, and we owe it to them to deliver a vastly improved service. The additional drivers, the move away from voluntary working and the new timetable afford the opportunity to turn matters around. I am determined to play my part. I expect Avanti, the unions and everyone connected with this to join me and ensure that this line delivers once again.