Digital Democracy

Robert Halfon Excerpts

Tuesday 10th March 2015 Westminster Hall

[Robert Halfon (Harlow) (Con)]

It is a pleasure to serve under your chairmanship, Mr Havard. I thank Mr Speaker not only for giving me the opportunity to speak in the debate, but for having the wisdom to set up the Digital Democracy Commission, which is a revolutionary initiative to widen interest in our political democracy. It has been a massive pleasure to serve alongside the other commissioners, particularly my hon. Friend the Member for Hackney South and Shoreditch (Meg Hillier)—I call her my hon. Friend on purpose—who has just made an important speech. I am grateful for the opportunity to serve alongside her.

I believe that our democracy will never be complete unless it makes an effort to reach out to those who do not participate in it, and in considering access to it, we cannot overlook the impact of the digital world. The workings of Parliament are analogous to the workings of the code cracked by Bletchley Park expert Alan Turing. Parliament is an incredibly well engineered machine, but it can be deciphered only by a genius who has the experience and knowledge required to navigate its many enigmas. While we are still using the Enigma computer of Parliament, the public have moved on to getting information via smartphones and open source computers. Another way of looking at that is to consider Parliament as an old IBM mainframe system in an age where system diversity is the rule, not the exception. Parliament is restricting itself, and we need to ensure that it uses all the available options.

The purpose of the report is simple: encourage the public to engage more with Parliament and ensure that Parliament engages more with the people it represents. I believe that three steps are needed to ensure that that happens. First, we need to make sure that there is a free market of information from Parliament. Not only must that be accessible and understandable, but it must provide a forum for exchange and ideas. Therefore, the first step must be, as the report stresses, to overcome barriers through the simplification and digitisation of parliamentary data so that they genuinely become open. Secondly, the creation of a cyber Chamber will enable all to participate in the daily life of the Chamber. Finally, online voting would ensure that the most important part of the interaction between Parliament and citizens was accessible.

We do not need to build everything from scratch. The digital age has seen a lot of companies—Amazon, eBay and many others—developing ways to engage with customers, and we can use existing expertise to develop parliamentary engagement. If representation is to mean anything, rather than simply implementing a new, fancy web design, we should ask people what they want and directly engage with their opinions. The report has started the crowdsourcing of democracy to make it truly inclusive. In an era that is dominated by the digital sphere, it seems almost absurd to have such limited means of accessing House of Commons literature in a digital format and in language that is accessible to everyone.

The barrier to people educating themselves about Parliament and its features is dual: on the one hand, information is hardly accessible in the format used by the new generations; on the other, the language used in parliamentary proceedings is so obscure that, just like the Bletchley Park codes, it takes an accustomed genius to understand it. That is why, as my hon. Friend stated, the first step towards democratising access to parliamentary literature must be a simplification of the language to make it more accessible, which means clarifying the jargon, but also developing tools, accessible digitally, to demystify all the processes so that everyone feels they can get genuinely involved in the parliamentary system.

That participation cannot constrain itself to the traditional roles allocated to citizens. The policy that I find most important, and which is outlined in our report, is the creation of a cyber Chamber that would allow the general public to weigh in on debates that concern them. Throughout this debate, we have discussed ways to increase participation in parliamentary affairs. We can do that only by allowing those for whom the laws are made to intervene in debates, in an informative style, to ensure that every voice is heard.

Our surveys show that people feel disconnected from political parties, but not from the issues that we discuss. People are very interested in what goes on in the world and at home, but not in Westminster politics, which means that we have to focus our efforts on the substance of Parliament, the debates and the laws it creates to allow citizens to feel that they are an integral part of British democracy in action. That should include not only the cyber Chamber, but a new way of directly questioning the Prime Minister and MPs. The focus on direct representation must extend to ways of holding those who lead our country to account, and the report therefore outlines a need for an additional structure for Prime Minister’s questions that would directly involve the public.

If we are to crowdsource our democracy, we must make certain that the public feel they have real involvement in the way Parliament works. The report suggests the creation of a cyber Chamber, or “Open House”, which would be

“regular digital public discussion forums to inform debates held in Westminster Hall.”

That is the right direction of travel, but I am a revolutionary in that matter—we need to go further.

In the long term, we need a separate Chamber of the public where individuals are able to vote on key issues of the day that are being debated, which would give a voice to public opinion. Although the House of Commons would always have the ultimate say, each citizen would be given a personal identification number and could vote online on major debates. The result would be an advisory opinion as to what the public feel about key issues as they happen. The third, virtual Chamber would always be advisory, but it would be a great way to ensure that MPs were made aware of their constituents’ concerns before we walked into a debate. That would be a real way to re-engage the public in our democracy.

[Mr Allen]

I am following the hon. Gentleman’s speech closely, and he knows that he will not find a greater advocate for the ideas that he and my hon. Friend the Member for Hackney South and Shoreditch (Meg Hillier) are proposing, but I underline my hon. Friend’s point that many people do not have the access that more educated or wealthier people may have. We have to be very careful not to skew the political system just so that those who are social media-literate and have access to the various devices that can get them into the House of Commons can start to orient policy at the expense of people who are probably more in need of excellent policy from this place.

[Robert Halfon]

The hon. Gentleman makes an important point: roughly a third of people do not have access to the internet, but that also means that a huge number of people do. Many people have no access to Parliament and do not engage with their MP. The proposed system would not be perfect, but, as the internet and social media slowly spread, it would allow millions of people who otherwise would not engage with Parliament to do so. As the years go by, more and more people will have access to the internet.

The third essential part of the triangle is online voting. When considering the digitalisation of the political system, we must always bear in mind the ever-diversifying ways to use the internet. One of those is the ability to accomplish high-security tasks without having to move. Banks have set up transfer systems that require nothing but a click, so why would it not be possible for constituents to vote online if they wanted to do so?

The voting system is incredibly romantic. We have the old-fashioned pencil and the beautiful, black, dented, old-fashioned ballot box. We mark a cross on a piece of paper and stick it in the ballot box, which is anachronistic and stuck in the previous century. The public have moved on from such behaviour, which is why we have seen such a drop in voter participation and a huge increase in people who want to vote by post. Our surveys show that the majority of people would support an online voting platform, and 15.3% of the electorate chose to vote by post at the last general election, in 2010.

People want new options, and it is up to us to provide them with some. We must not fool ourselves: the decline in voter participation is strongly linked to the fact that new generations interact in different ways and therefore require different ways of appealing to them.

The digital divide is a fading reality, with more and more people being included in the digital age, and we cannot afford to keep Parliament out of it. We have heard the real concerns linked to such a policy, and the entirely valid fear of security breaches is probably the most important threat to the system we have imagined. I was amazed, after the first public meeting of the Digital Democracy Commission, to receive abusive e-mails from people saying that I was completely ignorant and out of touch with the security of online voting, but that is a farcical argument.

There are a huge number of abuses in the current system, but no one says, “Why don’t we look at the flaws in the system?” There are still many small “c” conservative advocates of that system, even though it has enormous problems. When we go to a polling station, we do not even have to show our identification, yet if any suggestion of online voting is made—we have security for online banking and shopping—everyone starts worrying about security.

As highlighted in the report, Estonia shows that online voting does not differ from the security requirements of other online proceedings. The system obviously needs to be protected, but we will not be able to proceed with digital democracy if we retain an attitude of stunned inaction towards progress. By looking away from online voting, Parliament would exclude itself from participative democracy and let the rest of the world move far ahead digitally and democratically. We have to engage the public in the way that they want to vote, and we have to move towards some system of online voting. I hope we can have some pilot schemes so that, by the 2020 election, we may see how online voting can work in certain parts of the country.

This year, we celebrate 800 years of Magna Carta, which is perhaps one of the most important documents in modern history—it might be rivalled only by the ten commandments. For the first time ever, a major country said that the king was not above the rule of law and did not have divine right. It took hundreds of years for the system to evolve into what we know as parliamentary democracy, but in that same way we need to mark this anniversary and to make digital democracy the new internet Bill of Rights between the people and Parliament. The report is a step in that direction.

Democracy does nothing if it does not evolve with the times. Freedom survives only when it is a living organism, not when it is stuck like a pickle in a jar in a laboratory. We must strive to enliven our democracy through the digital world. We would do well to remember that the Bletchley Park codebreakers who saved our country did so thanks to IBM. Democracy is nothing if it does not recognise others.

--- Later in debate ---

[The Deputy Leader of the House of Commons (Tom Brake)]

It is a pleasure to serve under your chairmanship, Mr Havard. I thank the hon. Member for Hackney South and Shoreditch (Meg Hillier) and my hon. Friend the Member for Harlow (Robert Halfon) for kicking off the debate. I also thank Mr Speaker for establishing the Speaker’s Digital Democracy Commission. The majority of its report’s recommendations are for Members of the House to consider and respond to, but everyone has a shared interest in many of the aims and objectives. Increasing public participation and public awareness of the role of Parliament and of MPs is a worthy aim. Of course, we are not starting at point zero. Much has been achieved in recent years as a result of the efforts of many, including the Political and Constitutional Reform Committee. I reassure the hon. Member for Nottingham North (Mr Allen) that he never misses an opportunity to boast about the success of his Committee.

[Robert Halfon]

It is well deserved.

[Tom Brake]

Indeed.

The report contains 34 specific recommendations. I do not have time to comment on all of them individually, so I will highlight key areas, particularly those in which the Government have a lead responsibility. I will also try to address the points that Members have made on which the Government have a view.

The Speaker’s commission makes some useful recommendations about engaging the public, some of which are aimed at improving understanding of Parliament and the work of MPs. One example is simplifying language, which is something I think we would all support. I was interested in the idea that by 2020, Parliament should be understood by everybody. As an interim milestone, perhaps by 2015 Parliament could be understood by all Members of Parliament, and then we could progress to public understanding by 2020. Some clarity on precisely what “Parliament should be understood by the public by 2020” means would be helpful, because it could mean an awful lot of things to different people.

Other recommendations include clarifying online publications and improving the website, including for those with disabilities or sensory impairments. Much has been achieved in those areas already, but I am sure there is further to go. Making it easier for people to track specific areas of interest is one example of how we could improve our interaction with those who want to engage. The hon. Member for Hackney South and Shoreditch set out how technology could be used to pull together the issues that people are interested in so that they could see in one place the range of contributions being made by different Members in both Houses, by Select Committees and so on. Through that, they could get a real feel for what is happening.

I am glad that the commission looked specifically at engaging the young. If we are to engage better with the public and in particular with young people, it is vital that we exploit the full range of communications channels. Although the web and social media are key mechanisms for reaching young people—I welcome the approach taken during Parliament week to focus on engaging the young in innovative and dynamic ways—there is clear evidence that taking the opportunity to visit Parliament can have a powerful impact on perceptions of our work and role. The shadow Minister outlined that when he talked about the visits enjoyed by schools from Liverpool. A visit can bring a reality to the theory that students learn.

More than 45,000 seven to 18-year-olds from across the UK visit Parliament each year via our education programmes, but such visits are heavily over-subscribed. I therefore welcome the decision by the House of Commons Commission to press forward with the creation of a dedicated education centre. That will increase capacity, giving more than 100,000 young people a year the opportunity to visit Parliament and learn about their democracy. Members will, I am sure, be aware that construction at the north end of Victoria Tower gardens commenced in September 2014. We expect to welcome the first groups to the centre in summer 2015. Votes at 16 can also help engage young people at an earlier stage in the political process and hopefully engage them thereafter when they become adults. That has been Liberal Democrat policy for many years, albeit that it is clearly not Government policy.

The hon. Member for Nottingham North referred to digital exclusion, which is a significant point. I spoke at the Wallington Evening Townswomen’s Guild, and I asked its members, “How many of you would welcome the idea of a cyber-forum where you could all go online and express your views about what the Government are doing or intend to do, or put forward your own views?” Of the 50 or so people present, one hand went up. That woman is involved in a forum that is interested in greyhounds. While we can talk about the importance of online democracy and online engagement, there is still a digital divide. I agree that the divide will probably shrink as people become more used to technology, but I still think there might be a drop-off in the number of people involved. Those of us who started off being familiar with technology—some of us might have grown up more recently, with Facebook and Twitter—will find that our children are using other things that we are not so familiar with. Even people who grew up in a technological world may reach a point where the most modern devices, apps and software exclude them.

We take digital exclusion seriously. The Department for Culture, Media and Sport is leading on the provision of superfast broadband to at least 95% of UK premises by 2017, and on providing universal access to standard broadband, through Broadband Delivery UK. The Government Digital Service in the Cabinet Office is conducting research to provide a better understanding of the support requirements of the digitally excluded and assisted digital users. As part of the commitment to reducing the number of people and organisations offline, the GDS undertakes ongoing user research to understand what prevents people from going online. It has brought together 40 organisations from the public, private and voluntary sectors to sign up to a UK digital inclusion charter. Work is therefore going on.

On the report’s recommendations regarding the legislative process, the Government are committed to ensuring that the legislation they put before Parliament is of a high standard, and to ensuring that Parliament has the necessary means by which to perform its scrutiny function. In April 2013, the Government launched the good law initiative, which was designed to promote law that is effective, clear and accessible. One of the best examples of that that I have seen, which I would encourage to happen more often, is the idea of a Keeling schedule, which takes a series of interlinked Acts and creates a document with all the relevant excerpts from the predecessor Acts in one place. That way, rather than trying to read across a number of different Acts, everything can be read in one document. I would like to see that idea used more effectively, because it provides clear and accessible law.

During this Parliament, various initiatives have been introduced that are designed to improve the legislative process, including the use of explanatory statements on amendments, improved explanatory notes and the piloting of public reading stages for Bills. The issue of public consultation during the Committee stage of a Bill was raised in the debate. That was used for the Health and Social Care Bill in 2011, so there are precedents for the Government providing such opportunities for the public to be engaged. The Government have also provided more time to allow proper scrutiny in Public Bill Committees and, where necessary, provided additional days on Report. There are several recommendations in the report on ideas to change the legislative process further, which will clearly be of interest to Members.

On electronic voting, the Speaker’s commission recommended that secure online voting should be an option for all voters by 2020. Making online voting available for UK elections could be attractive in the light of current advances in IT, but there remain concerns that e-voting is not sufficiently transparent or secure. My hon. Friend the Member for Harlow said that banking can nowadays be done by a simple click; the security measures that are in place are significantly more complex than that. There would need to be elaborate protection and security around online voting.

I conducted my own non-scientific online poll about online voting. Admittedly, it did not have a sample size comparable to those mentioned by the hon. Member for Nottingham North, but, interestingly, of the 11 people who responded out of the 232 people reached by the Facebook post—this was an online survey—seven, or 64%, said that they favoured online voting, and four said that they did not. Given that that was a sample of people who were online, and thereby excluded everyone who was not online, we must take on board the fact that a significant minority did not favour online voting. One person said,

“not in a million years, anything digital and online can be easily manipulated by cheats. Trust is the issue”.

Another asked:

“How will you make it secure, given the well documented issues that prevent that?”

Of course, there were people on the other side who were very much in favour. Some did not trust postal votes as an alternative, and Andy was

“inclined to trust the security of asymmetric cryptographic protocols”.

I trust Andy implicitly, so if he trusts them, I am sure that I should also trust them to provide the security needed for online voting. Clearly, we must address the issue of trust in the security of online voting. Public support for such measures is still far from universal, and traditional means of voting, such as polling stations and postal voting, remain popular with the electorate. Online voting would have to be an extra voting channel.

Speaking as a Liberal Democrat rather than as a Minister, I would be very happy for trials to take place in future, now that we have individual electoral registration in place. That was one of the building blocks that needed to be in place to enable trials to go ahead. I hope that that will be considered in future.

The debate has been interesting. All Members will have their own opinions on which ideas merit further effort to bring them into being. The report from the Speaker’s commission is a useful contribution to the ongoing debate. I have highlighted many of the successes of recent years, but I am sure that many Members will be keen to continue the pace of reform, particularly in taking the maximum advantage of the opportunities offered by advances in technology.

The Chamber is becoming more relevant to the lives of our constituents, whether through topical questions or Back-Bench debates on issues such as Hillsborough or contaminated blood, or through Mr Speaker’s greater use of urgent questions. It is important that our constituents see the relevance of what we debate to their everyday lives, and, importantly, that they feel able to engage in the political process. Technology is one way in which we can enable better participation in the parliamentary process and in politics more generally.

New technology has provided the means to move from our existing representative democracy to a participatory democracy, which could represent a fundamental constitutional change, affecting the role of MPs and their constituents, as well as the processes by which we govern. That bring its own challenges—for example, being clear about what is on offer, being genuinely open to ideas, and considering suitable accountability for participative mechanisms of engagement. It is in that context that we need to consider further the purpose and parameters of the reforms we have discussed today. I look forward to the debate being resumed in the next Parliament.