Immigration Queues (UK Airports) Debate

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Department: Home Office

Immigration Queues (UK Airports)

Robert Halfon Excerpts
Monday 30th April 2012

(12 years, 6 months ago)

Commons Chamber
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Damian Green Portrait Damian Green
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I am sorry if the hon. Lady does not feel that she has been given enough information in the past 50 minutes or so, because I have tried to explain, repeatedly, that a range of things need to be improved at our airports to reduce these queues. To say that one reason accounts for all the delays that individual passengers may face is overly simplistic. That is not the way the world works and it is not the way airports work. What the Home Office, the Department for Transport, the airline operators and the airport operators agree is that a team effort is needed to make this better, and it is very important that we get it right.

Robert Halfon Portrait Robert Halfon (Harlow) (Con)
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Under the previous Government, the morale of the UK Border Force was in freefall. Will my hon. Friend tell the House what steps are being taken to improve rostering and shift patterns to improve the morale at Border Force as well as to improve the experience of passengers at airports and ports?

Damian Green Portrait Damian Green
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We are changing the rostering arrangements to ensure that we have the people who are needed at the right time and at the right place. I am sure that the many hugely conscientious and hugely keen members of Border Force will recognise that having them in the right place at the right time will enable them to do their very important job more effectively than ever before.