Parking (Code of Practice) Bill (First sitting)

Debate between Robert Goodwill and Stephen Doughty

Committee Debate: House of Commons
Thursday 19th July 2018 Public Bill Committees

[Mr Goodwill]

The hon. Gentleman mentioned solicitors’ letters. Does he applaud the provision in the Bill that parking companies should not send letters that look like they have come from a solicitor when they are just from the parking company?

[Stephen Doughty]

I applaud the fact that the Bill addresses that issue, and indeed I will discuss the issue of solicitors shortly.

There are other areas where the activities of such companies are a huge problem. I have had many complaints from taxi drivers in my constituency, who are regularly harassed and prosecuted when, for example, they are parked in a supermarket car park in one of the out-of-town shopping areas in my constituency, waiting to pick up an elderly constituent with their shopping.

The other area is hospital parking, and I want to single out one company for some pretty shady practices. That is ParkingEye, about which I have received multiple complaints regarding multiple hospitals from people with serious medical conditions, NHS staff and others who have been caught. I have a letter here from a constituent who was a medical student working in the oncology department at University Hospital Llandough in my constituency, who had applied for a permit. There had been some mistake with the email address so, unbeknown to her, she ended up with huge fines from that company and no recourse. My team and I have engaged on behalf of many constituents to try and get their fines overturned, but sometimes, as my hon. Friend the Member for Cardiff West said, the companies do not even respond. We cannot get through to them. It is not possible to get a straight answer from them. I very much hope that the code of practice will address those issues.