Victims and Prisoners Bill (Sixth sitting) Debate

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Department: Ministry of Justice
Edward Argar Portrait Edward Argar
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I am grateful to the right hon. Lady, but there is a slight difference between her two points. That survey refers to the number of victims who were not aware of the code; that does not necessarily mean that their rights were not available to them, or even that they were not given to them. They may not have seen it through the prism of the victims code, but they may have been kept informed. She is right to highlight that under Governments of all political complexions there is more to do in driving this, but the key point that that evidence points to is the importance of raising awareness of the code, ensuring that people know it exists and understand what it can do for them. As we progress through the other clauses, I suspect that we will touch on how we can do more on that. Raising awareness of the code’s existence and what is in it is the crucial first step to empowering people to request, push for and demand their rights under it.

Rob Butler Portrait Rob Butler (Aylesbury) (Con)
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In terms of raising awareness, does my right hon. Friend agree that the language used in any explanatory materials needs to be crystal clear, and tested for comprehension by people of all levels of ability and understanding? We know that many people in prison who come up against the criminal justice system from that side have very low reading ages. It is really important, because some offenders are also the victims of crime, that what we put into legislation with every good intention is clearly understood.

Edward Argar Portrait Edward Argar
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My hon. Friend is absolutely right. That is one of the reasons, but not the only reason—I suspect we may touch on this when we come to amendment 49—why our approach is to place a greater reliance on the victims code, because the nature of legislation is that there is often a requirement for it to be phrased in a certain way with particular language for good legal and drafting reasons. With a statutory code such as the victims code, there is greater flexibility to ensure that it can do what it aims to do, which is to make it accessible. As I said, I suspect we may touch on this when we discuss amendment 49 from the hon. Member for Rotherham.

On addressing non-compliance, the Bill places a new duty on criminal justice bodies to collect and share code compliance information with police and crime commissioners, who in turn are under a new duty to share information with the Secretary of State. We also intend for information to be shared within national oversight structures, and there is a duty on the Secretary of State to publish information, which will allow the public to assess, through greater transparency, the compliance of public bodies with the code. Where issues are identified by police and crime commissioners or others, operational agencies can take action to address them and enforce standards. Should local solutions fail, senior figures in the criminal justice system will provide national oversight to drive improvements at a system level. Ministers already have powers to intervene where systemic failures occur, such as the ability to direct inspections or direct measures to remedy failures.

When things go wrong, victims can make a complaint. The Bill will simplify the process for victims of crime to escalate complaints. It does that by removing the need to raise a compliant through an MP before it can be made to the Parliamentary and Health Service Ombudsman. Instead, it allows victims to make a complaint directly or through a nominated representative. I know that Members of this House are always diligent in considering PHSO requests and forms from members of the public and their constituents—we look at them, we review them and we sign and submit them where appropriate—but we believe that this simplifies the process in these circumstances and provides for direct access. The PHSO will investigate complaints and can recommend that an organisation issues an apology, provides a financial remedy or takes action to resolve the complaint to prevent the same thing from happening again. Crucially, it can follow up on whether action has been taken and report to Parliament where an organisation has failed, not only providing a remedy for individuals but being a driving force for improvements for victims.

In summary, our view is that the Bill provides an appropriate legal framework for the victims code that sends a clear message on the principles that are important for victims, alongside new monitoring and oversight measures to drive up compliance with the code. I hope that the shadow Minister will not press her amendments to a Division, but I will wait and see.

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Elliot Colburn Portrait Elliot Colburn
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I will resume by telling the story of Ray and Vi Donovan, a couple who live in the London Borough of Sutton. They went through the tragedy of losing their son, who was murdered several years ago.

A long time ago, Ray and Vi recited to me their experience of going through the criminal justice system. The police found the three boys who were responsible—they went to trial, were convicted and put behind bars. But Ray and Vi said that they never felt that they—as victims of the crime, and having lost their son in such tragic and gruesome circumstances—had had a voice at the trial. They did not have the opportunity to share their side of the story or explain how it had impacted them; it was all to do with the perpetrators.

Ray and Vi acknowledge that some time has passed since the trial; however, they have made it their life’s goal to set up a restorative justice charity in Christopher’s name and to work with wider restorative justice providers around the country to promote its use, where appropriate, and to improve access to it. That is the premise of the amendment. Studies show that only about 5% of victims are aware of restorative justice; it is often buried in a large pack or binder that victims of crime get handed.

I want to be clear about what I mean by restorative justice, because it often gets confused with the American version. The UK does it very differently. Restorative justice has no impact on sentencing, parole or anything like that; in the criminal justice space, restorative justice is the opportunity for a victim of crime, in appropriate circumstances, to meet the perpetrator. That allows them to ask questions. The most obvious question that victims of crime have is, “Why did this happen to me?” Restorative justice is designed to answer the important questions that victims often have, to which the court is often unable to provide answers.

Restorative justice is not meant to make a sentence more lenient, or to be something that a victim or perpetrator is forced to go through. Obviously, there will be circumstances where that would not be appropriate. Not every victim will feel like they want to take part, and it would not be appropriate for every victim. For example, in some cases a child would not be appropriate for restorative justice. Equally, there will be perpetrators who will not engage constructively—use the opportunity only to further traumatise their victim. The amendment is meant not to mandate the use or promotion of restorative justice, but simply to make it a right in the victims code that a victim of crime be made aware of the potential for restorative justice, and allowed to access it where necessary, after taking into consideration all the required safeguarding provisions.

I hope that the Minister will say a little more about the work that his Department wants to do in the restorative justice space. I appreciate that he may not want to accept the amendment today; however, I would be grateful for some reassurance that the Bill will enable and empower victims who want to go through the process. I stress that RJ must always be victim led. It always has to come from the victim. I would welcome some reassurances from him on how the Bill could achieve that.

Rob Butler Portrait Rob Butler
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My hon. Friend makes some important points about restorative justice. I have seen it work very effectively both in the courts and in the prison and youth justice systems. Does he agree that there are already some very successful examples of restorative justice, particularly in our prison, probation and youth offending services, and that quite a lot of work is already being done—including for children, who he said he would probably rule out of scope? In fact, restorative justice can be very effective for under-18s.

Elliot Colburn Portrait Elliot Colburn
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I am grateful to my hon. Friend. I would certainly not agree with a blanket ban for children, but I appreciate that additional safeguarding concerns would need to be considered for young victims. I agree with him; I have seen this myself. I have been invited to witness such sessions happening in prisons, and some amazing work is going on. The results cannot be understated. Something like 80% to 90% of offenders will not go on to reoffend if they go through restorative justice, according to studies. I cannot remember the name of the university that conducted them, but I am happy to clarify it to the Minister later.